Few things in the business world are more frustrating than getting to a meeting or the location of a business trip and realizing that the important files, documents, slides or other crucial information that you needed are located on the hard drive of a computer miles from where you are sitting. This is certainly maddening in a pinch. And even if you can get someone to help you and send you the files you need, there is no guarantee that they are going to be able to locate and transmit them in a timely fashion. This is especially true for people whose files are stored in a complicated way or require some sort of password in order to gain access. Finally, there is an excellent solution to this problem. Programs and software now exist that afford you the benefit of remote access/IT support. Not only do these programs allow you to access your computer remotely, they also allow you to make changes to any computer in your network from the comfort of your own desk.