Few things in the business world are more frustrating than getting to a meeting or the location of a business trip and realizing that the important files, documents, slides or other crucial information that you needed are located on the hard drive of a computer miles from where you are sitting. This is certainly maddening in a pinch. And even if you can get someone to help you and send you the files you need, there is no guarantee that they are going to be able to locate and transmit them in a timely fashion. This is especially true for people whose files are stored in a complicated way or require some sort of password in order to gain access. Finally, there is an excellent solution to this problem. Programs and software now exist that afford you the benefit of remote access/IT support. Not only do these programs allow you to access your computer remotely, they also allow you to make changes to any computer in your network from the comfort of your own desk.
Benefits to Accessing Files from another Site
Being able to retrieve information and make changes is a valuable tool for anyone who travels and regularly needs access to their PC, but imagine if you were the IT support coordinator responsible for troubleshooting and fixing issues on hundreds of computers on a single network. Now, instead of going from desk to desk, floor to floor, and office to office to fix bugs, change configurations, or perform other tasks, this new software allows you to complete these tasks with the convenience of remaining in one location. The additional advantages of this type of software are almost too numerous to list, but, in a nutshell it provides:
- The ability to administer helpful help-desk support from a remote location.
- The ability for users to participate collaboratively on team work as it allows multiple users to look at the same desktop.
- A way for you to easily work from home with the ability to access files, documents, and other critical data that may be located at your office.
- Increased productivity while maximizing efficiency and eliminating the arduous back and forth that is a poor use of resources in the first place.
Access Your Files in a Few Simple Steps
It may seem like an incredibly complicated process or multitude of changes, but the truth is that offering the benefits of remote access/IT support to an individual is actually quite simple. This sort of software is easy to install and easy to teach IT specialists to use. Being an uncomplicated process, it takes a minimal amount of instructional time, which means even the least tech-savvy of your employees could be trained to use the softwareâs basic functions with little difficulty. Additionally, the connection can be easily established on a LAN server or over the internet, and can travel through most corporate firewalls. And best of all, this sort of technology is surprisingly affordable considering the amount of hassle and extra work it will save your employees. Consider the investment in your technology to be an investment in the growth, development and effectiveness of your organization.
About the Author
George Hayes leads the Sheffield branch of Your IT Department, an IT support business offering full service support to small and medium size businesses. George takes a keen interest on writing about all manner of IT security as well as tips and tricks.