In today’s business world big data can be a vital competitive differentiator for organizations. Traditionally, businesses needed to limit the scope of the data that they could use to make the critical decisions for driving successful business outcomes. Big data solutions have eased many of those limitations, so organizations can look at far more data and therefore make better decisions. Big data solutions and technologies such as Apache Hadoop and Apache Spark enable this fundamental shift.
I often ask customers what inhibits big data initiatives in their organization. Frequent answers include: no compelling business need, or difficulty identifying use cases; lack of data science skills; not enough staff to support them; and the complexity of collecting and managing the data. The concept of a center of excellence (CoE) for big data, which I attempt to demystify here, helps ensure these responses are not inhibitors in any organization.
The key to a data-driven business is in bringing data and insight to all workflows in the business and integrating it into the decision making at every step. This approach enables organizations to take advantage of the longitudinal analytics available with new technology advances such as Hadoop and Spark as well as machine learning for past-, present- and future-looking analytics simultaneously.
Defining big data centers of excellence
A big data CoE is a framework that takes an organization from zero knowledge to having a fully functional practice of Hadoop, Spark and emerging open source technologies to deliver robust business results. A CoE is where organizations identify new technologies, learn new skills and develop appropriate processes that are then deployed into the business to accelerate adoption.
A centralized big data CoE can be the bedrock for establishing a data-driven company that treats data as a strategic asset. The big data CoE can partner with the business to identify data that is invaluable, explore use cases that differentiate its products and services in the market and help jump-start the business with insights that can yield real-time client value. Data’s strategic importance is the value it represents for the business, but success with big data is not just about data. The people and the organization also play a vital role in that success: