The way the taxi industry has changed in the last few years is almost unbelievable. Gone are the times of walking around town looking a free cab or one that does not refuse your fare.
Now, you use the power of your Smartphone and taxi booking apps to get your confirmed vehicle within minutes. The evolved taxi booking system established by leading players like Uber and Lyft have made it really simple for passengers as well as riders to book and ride a taxi. We will tell you exactly how taxi booking systems make it faster and easier to book a cab.
The integrals of a taxi booking system
Today a perfect taxi dispatch system consists of three elements.
• A platform for the passenger to search and book cabs (this is done mostly in form of mobile apps which has to be downloaded on their smartphones)
• An interface for the driver to get bookings, locate their fares and accept payment (through credit/debit card or app wallets)
• An admin control panel which control and manages booking, vehicles and drivers, vehicle tracking and other functions
The passenger software
Passengers traditionally used phone calls and websites in recent times to book a cab. Now ridesharing companies publish mobile apps, which reach more people due to the rise of Smartphone use. The apps can be used to check available cabs and book them instantly with a few taps on the screen.
They do not have to wait on streets and have their ride delivered to their doorsteps. They also get other convenient features like fare estimate, cashless payments, estimated pick up time and real time location of the vehicle on a map.
The driver panel
Traditionally taxi fleets utilized mobile data terminals installed in the vehicles to notify drivers about fares and do the tracking and access trip details. Now the same is done through mobile apps on a much better and smoother level.
The ridesharing companies issue drivers their own version of the app which notifies them about a booking, navigate them to a fare and take payment in cards or other cashless ways. They are also not required to drive around or waste time looking for the address.
Payment is also made easier as the apps automatically deduct the amount without any need of driver’s intervention.
The admin control interface
The admin panel can be used to manually dispatch cars, check availability and location of vehicles and issue notifications to drivers and passengers.
The task of finding nearby cabs, sending notifications, and dispatching is done automatically by default, which saves considerable time and effort. Passengers also face minimum delay time and whole process is done in minutes.
Companies can also access trip logs, view driver and passenger details, fares and total earnings and other host of analytics to improve service and business decisions.
A proper taxi booking system saves times and makes the job easy for all the parties involved in a taxi business – the driver, passenger and the taxi company. Having a professional dispatch system is essential for survival and growth in this competitive market. If you’ve your own taxi business it is time to invest in a taxi dispatch system today!
Ritesh
Well the ariticle is amazing and informative. In order to build a taxi booking software it is better to get Uber taxi clone rather than building an app or website right from scratch as it the most successful business model in the taxi industry. So it will uphold all the essential features. To know about Uber taxi clone, refer this article:https://www.macandro.com/blog/uber-like-app-development