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3 IT Products and Services for Enterprise Productivity and Efficiency

Published on 21 August 13
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What do you think is the best IT product or service worth investing?


Apparently, this is a tough question to answer if you haven’t done any assessment of your company’s internal and external operations. How productive can you get if you have the best products in the world, yet there’s uncertainty from profits and losses? An adage is often quoted in business: “you can’t manage what you can’t measure.”


For an in-depth analysis, Forrester Research, a global research and advisory firm, recently published its annual report on the state of global IT spending. On a more detailed note, the report shows how much businesses and government organizations spent:

  • $542 billion on software
  • $411 billion IT outsourcing and hardware maintenance
  • $404 billion on computer equipment
  • $389 billion on IT consulting and systems integration services
  • $322 billion on communications equipment


What do you think is the most effective and noteworthy of investment for your short- and long-term goals? Here are the top 3 IT products and services to watch out for 2013:


1. Software

Software includes operating systems, applications, custom-built software made by consultants and contractors, and middleware. Most tech startups often invest on this product because this is the powerhouse of their business operations and transactions (online and offline). According to the same report, global businesses spent $34.5 billion (from the $524 billion total software spending) on which they rely mostly on operating systems such as Windows, Linux and OS X to jumpstart their businesses from basic computations to advanced system operations for record keeping and more.

Interestingly, in this 21st century working environment, most organizations are willing to spend $234.6 billion on applications (almost half of the total software spending) to run their business.


2. IT Outsourcing and Hardware Maintenance


Aside from the software that is considered as the core of internal operations, IT outsourcing and hardware maintenance ranks second on the global IT spending. Examples of these are the following:

  • Computer hardware support services
  • Networks and other outsourcing
  • Infrastructure
  • Hosting
  • Application outsourcing and management

Small and mid-size businesses that have a network of employees dispersed in different countries often rely on cloud computing solutions to operate virtually and often acquire the above-mentioned products and services (maybe two or three) according to the company’s needs.


If you’re planning to spend on these products, it is highly recommended that you partner with a reliable cloud service provider that supports hosting and app management to power your IT infrastructure.


3. Computer Equipment


The same report shows that PCs are the biggest investments for computer equipment this 2013 at $134.2 million (out of the total $404 billion). However, Forrester predicts that sales of tablets to business and government will go up by 36% this year to $21 billion. Since mobile workforce is a growing trend, there is no doubt that companies will invest on this equipment aside from servers, smartphones and storage equipment that are being utilized both in a traditional workplace setup and virtual offices.


Apparently, the software is the most leverage product of all technology categories because it can do more tasks with fewer people working. Aside from the above-mentioned products, IT consulting, systems integration services and communications equipment have significant share on the global IT spending. Nonetheless, software is worth your investment regardless of any industry.


Roger is a tech addict who’s looking at ways to streamline business performance using cloud technology and other new services.
This blog is listed under Cloud Computing and Development & Implementations Community

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