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Is Your Business Ready for Managed Hosting Services?

Published on 03 October 13
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Outsourcing Your Information Technology Needs

You are good at running your company. Dealing with technical support associated with information technology, not so much. As a result, you have decided to outsource your company's IT-related functions to managed hosting services.

Before you make the move, ask yourself some tough questions to determine whether contracting with managed hosting services is the right move for your company. On the one hand, your managed hosting services can help you by allowing you to focus your efforts on your company's core mission. However, hiring the wrong managed hosting services may do more harm than good.

1) Does the managed hosting service have the technical expertise your business needs?


It makes little sense to hire a managed hosting service that lacks the skill set your company needs or which does not share your company's vision and values. Are the technicians familiar with the types of IT functions that are most commonly used at your company? Check out the experience and training of the technicians who will be working most closely with your company. What is the average uptime for the company's operations? Is the business well-established and stable? Don't hesitate to ask for references, and once you have those references, be sure to check them out.


Is Your Business Ready for Managed Hosting Services? - Image 1

2) Does the managed hosting company have sufficient infrastructure to deal with your company's requirements?


While hiring a managed hosting service with well trained personnel is essential, the infrastructure provided by the company is important as well. Does the company hire out some or part of its equipment from a third party? If so, this could lead to a lack of accountability and control. By contrast, a hosting services company that supplies its own infrastructure does not face such issues.


3) Would your business be more productive without dealing with IT issues?


It may seem obvious that your company would be more productive if your workers were free to focus exclusively on its core mission. However, if your company's IT issues are simple and downtime infrequent, perhaps hiring out a managed hosting service would represent overkill, especially if there are a number of staff members who can handle all but the direst circumstances. . On the other hand, if Jane is the only employee who seems to be able to keep your servers running, and Jane decides to go on vacation, or worse, quit the company, you may be left high and dry. In this latter case, hiring a managed hosting service is a totally sensible move.


4) Can you save money by contracting with a managed hosting service?


Again, this may seem obvious. Contracting with a managed hosting service frees your company from the responsibility of obtaining and maintaining hardware along with a dedicated IT staff to keep everything running. However, depending on the services you contract and the fees charged by the managed hosting service you select, your savings may be less than you expected. Coupled with the potential losses associated with lengthy downtime while waiting for your managed hosting service to make repairs, the costs associated with hiring a managed hosting service may not save you much money at all.

Charles Talley has had a business of his own for many years. He likes to share what he has learned with others by posting online.










Outsourcing Your Information Technology Needs

You are good at running your company. Dealing with technical support associated with information technology, not so much. As a result, you have decided to outsource your company's IT-related functions to managed hosting services.

Before you make the move, ask yourself some tough questions to determine whether contracting with managed hosting services is the right move for your company. On the one hand, your managed hosting services can help you by allowing you to focus your efforts on your company's core mission. However, hiring the wrong managed hosting services may do more harm than good.

1) Does the managed hosting service have the technical expertise your business needs?




It makes little sense to hire a managed hosting service that lacks the skill set your company needs or which does not share your company's vision and values. Are the technicians familiar with the types of IT functions that are most commonly used at your company? Check out the experience and training of the technicians who will be working most closely with your company. What is the average uptime for the company's operations? Is the business well-established and stable? Don't hesitate to ask for references, and once you have those references, be sure to check them out.

Is Your Business Ready for Managed Hosting Services? - Image 1

2) Does the managed hosting company have sufficient infrastructure to deal with your company's requirements?




While hiring a managed hosting service with well trained personnel is essential, the infrastructure provided by the company is important as well. Does the company hire out some or part of its equipment from a third party? If so, this could lead to a lack of accountability and control. By contrast, a hosting services company that supplies its own infrastructure does not face such issues.

3) Would your business be more productive without dealing with IT issues?




It may seem obvious that your company would be more productive if your workers were free to focus exclusively on its core mission. However, if your company's IT issues are simple and downtime infrequent, perhaps hiring out a managed hosting service would represent overkill, especially if there are a number of staff members who can handle all but the direst circumstances. . On the other hand, if Jane is the only employee who seems to be able to keep your servers running, and Jane decides to go on vacation, or worse, quit the company, you may be left high and dry. In this latter case, hiring a managed hosting service is a totally sensible move.

4) Can you save money by contracting with a managed hosting service?

Again, this may seem obvious. Contracting with a managed hosting service frees your company from the responsibility of obtaining and maintaining hardware along with a dedicated IT staff to keep everything running. However, depending on the services you contract and the fees charged by the managed hosting service you select, your savings may be less than you expected. Coupled with the potential losses associated with lengthy downtime while waiting for your managed hosting service to make repairs, the costs associated with hiring a managed hosting service may not save you much money at all.

Charles Talley has had a business of his own for many years. He likes to share what he has learned with others by posting online.

This blog is listed under Cloud Computing and Server & Storage Management Community

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