Reasons to Outsource a Business IT Department

IT outsourcing has been a buzzword in the business world for many years, reaching its peak during the global recession over the last few years. It can be an effective business solution that can help companies to cut their costs and also reduce head count. Essentially what it involves is hiring a third party IT Support Company to do all of your information technology tasks or at least a portion of it. So why should companies outsource their IT Support when it can be done internally?

Why Outsource an IT Department?

The main reason why companies are now outsourcing their IT support or at least part of their activities to other companies is that it is typically cheaper than doing it in-house. For example, if your business needs a departmental IT help desk, then they will need a large office space for the department and equipment such as computers and hardware. Not only that, but think about the desk space and employee costs involved.

Save on Costs and Office Space

If you decide to outsource your IT department then it will mean no large outlay of costs on staff and equipment, as well as no need to invest in additional office space - which in most big cities is now extremely expensive per square foot or metre.

Choose Your IT Outsourcing Company Carefully

In terms of where to get IT outsourcing there are many companies who use offshore IT support from developing countries such as India, the Philippines, China and Latin American countries. Whilst costs will be extremely cheap in these circumstances, the language barrier can sometimes create issues. I always recommend using an outsourced IT supplier that resides in the same country as you, even more preferably in the same city.

At IT Support London HQ we supply outsourced IT solutions to many businesses in the London area and are able to meet with them and come on site when needed - although the majority of the time we work using remote IT support systems.

Focus on Developing Your Business, Services, and Products

As well as the cost reduction factor in IT outsourcing, companies are also able to focus more on the development of their business, as they can focus on their own core services and products - in fact, money saved can be re-invested back into the business. Companies will be able to make full use of their facilities and resources to other important issues to make the company grow and improve.

Listen to Recommendations When Choosing Your Supplier

Finding the right company to outsource your IT department shouldn’t be difficult. There are many online directories which include details of companies, including testimonials and reviews from existing customers already using their services. I recommend that you look for a company that is known for providing quality and good customer service - preferably even via a personal recommendation. Above all, make sure that they have a track record in providing the IT services that you are going to need.

Are You Based in London (United Kingdom)?

If you are a business based in London then I would like to introduce to my company - we are called London IT Support HQ, and have a range of different options to suit all businesses that are thinking about outsourcing their IT Department. For more information on us and our service please visit our London IT Outsourcing page on our website. We will be more than happy to come in to your office and talk to you about your requirements. We serve all areas of London, including North, South, East, West, Central, and the surrounding counties. Our current customers use us due to our commitment to customer service, friendly qualified tech support team, and our reliable services.