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IT outsourcing ΓΆ€“ latest trends to watch out for in 2015

Published on 16 February 15
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IT outsourcing is going through a boost in hybrid off-shoring. The industry is switching its focus on brand-new low-cost consulting models, in-house service integration, more prominent governance demands, and smaller but more significant deals. 2015 could mean a lot for IT outsourcing; the sector is becoming more centered on business and major sourcing decisions are more fact-based. Here are a few trends that could materialize in the following 12 months.
IT outsourcing â latest trends to watch out for in 2015 - Image 1
Outcomes become fundamental
2015 witnesses a boost in market process solutions, including campaign management, advertising and inside sales. Service providers will soon be allowed to align their incentives and compensations with a buyerâs proposed business goals. These solutions will trigger the use of cloud technologies to permit providers to differentiate and compete with genuine offers. This will also permit buyers to cooperate with outsourced service providers and completely transform the way they deal with customers. Pricing that is based on a clear outcome is becoming an authentic solution to fixing various upfront challenges.
The rise of cloud-based robotics
Rumor has it that this 2015, cloud technology and autonomics will finally meet. The cloud will soon feature smart robots that will handle various tasks, and weâll observe the appearance of an approach called labor as a service. Providers and clients are slowly realizing that virtual agents and intelligent tools can be flexibly and effortlessly hosted in the cloud. The connection between cloud-based robotics and autonomics will build momentum, and a lot of businesses have already started gaining an interest in this IT outsourcing trend.
Customers are finally accepting standardization
Virtualization, cloud and utility computing will finally meet in 2015. Considering that IT outsourcing is becoming more and more acquainted with working in the cloud, the industry is finally realizing the great benefits of increased virtualization and reduced support costs. According to several market officials, in personalized outsourcing arrangements, soon enough weâll witness more similarities than differences across companies and between providers and clients. Utility computing, the cloud and virtualization are coming together in the hopes of creating a new operating model, an archetype for the IT outsourcing industry.
IT outsourcing â latest trends to watch out for in 2015 - Image 2
Renegotiation trends
It looks like in 2015 over $100 billion worth of IT outsourcing agreements will be renegotiated. Many customers implicated in these contracts will most likely give up the conventional tower-based approach for a multi-sourcing model that is cloud-based. Workload will be performed from the most suitable cloud, and companies will stop using a dedicated infrastructure. This approach will impel uptake and awareness of cloud brokerage software considering that buyers will start using automation and analytics to provide and streamline visibility within the supply chain of the cloud sourcing.
The multiplication of multisourcing
Another trend weâll see materialize in 2015 is connected to the multiplication of multisourcing. Smaller deals are no longer preferred by providers; a new model waiting to take shape is the multi-source. Basically, weâll witness a multiplication in outsourcers per customers. Companies will start using more service providers, and the popularity of these providers will be driven by the great influence of the cloud and SaaS services. Governance demands will also expand. Because of increased focus on apps and change in infrastructure, service providers will begin adopting characteristics present in todayâs software portfolio management.
IT outsourcing â latest trends to watch out for in 2015 - Image 3

We may also witness the eradication of unused and duplicated services, thus making more room for negotiations and growth. Integration will be fundamental, and it will most likely turn into a vital differentiator between the IT efficiencies of major companies today. Business leaders will purchase increasingly more technology services in 2015. Given that technology keeps integrating in average consumer products such as washing machines, cars and thermostats, itâs only natural to assume that IT services will become core purchases this year.

Last but not least, we must emphasize that the cloud will finally get grounded this 2015. Major enterprises will finally approach cloud infrastructure and cloud solutions in a more pragmatic way. They will be an attempt to build internal expertise and gain audience confidence. Cloud-based solutions will keep serving as key solutions with assigned functions, whilst general storage solutions and cloud computing will abide by distinct pathways, mainly linked to fast progress and newly designed apps meant to help optimize the cloud infrastructure.
IT outsourcing is going through a boost in hybrid off-shoring. The industry is switching its focus on brand-new low-cost consulting models, in-house service integration, more prominent governance demands, and smaller but more significant deals. 2015 could mean a lot for IT outsourcing; the sector is becoming more centered on business and major sourcing decisions are more fact-based. Here are a few trends that could materialize in the following 12 months.

IT outsourcing â

Outcomes become fundamental

2015 witnesses a boost in market process solutions, including campaign management, advertising and inside sales. Service providers will soon be allowed to align their incentives and compensations with a buyerâs proposed business goals. These solutions will trigger the use of cloud technologies to permit providers to differentiate and compete with genuine offers. This will also permit buyers to cooperate with outsourced service providers and completely transform the way they deal with customers. Pricing that is based on a clear outcome is becoming an authentic solution to fixing various upfront challenges.

The rise of cloud-based robotics

Rumor has it that this 2015, cloud technology and autonomics will finally meet. The cloud will soon feature smart robots that will handle various tasks, and weâll observe the appearance of an approach called labor as a service. Providers and clients are slowly realizing that virtual agents and intelligent tools can be flexibly and effortlessly hosted in the cloud. The connection between cloud-based robotics and autonomics will build momentum, and a lot of businesses have already started gaining an interest in this IT outsourcing trend.

Customers are finally accepting standardization

Virtualization, cloud and utility computing will finally meet in 2015. Considering that IT outsourcing is becoming more and more acquainted with working in the cloud, the industry is finally realizing the great benefits of increased virtualization and reduced support costs. According to several market officials, in personalized outsourcing arrangements, soon enough weâll witness more similarities than differences across companies and between providers and clients. Utility computing, the cloud and virtualization are coming together in the hopes of creating a new operating model, an archetype for the IT outsourcing industry.

IT outsourcing â

Renegotiation trends

It looks like in 2015 over $100 billion worth of IT outsourcing agreements will be renegotiated. Many customers implicated in these contracts will most likely give up the conventional tower-based approach for a multi-sourcing model that is cloud-based. Workload will be performed from the most suitable cloud, and companies will stop using a dedicated infrastructure. This approach will impel uptake and awareness of cloud brokerage software considering that buyers will start using automation and analytics to provide and streamline visibility within the supply chain of the cloud sourcing.

The multiplication of multisourcing

Another trend weâll see materialize in 2015 is connected to the multiplication of multisourcing. Smaller deals are no longer preferred by providers; a new model waiting to take shape is the multi-source. Basically, weâll witness a multiplication in outsourcers per customers. Companies will start using more service providers, and the popularity of these providers will be driven by the great influence of the cloud and SaaS services. Governance demands will also expand. Because of increased focus on apps and change in infrastructure, service providers will begin adopting characteristics present in todayâs software portfolio management.

IT outsourcing â

We may also witness the eradication of unused and duplicated services, thus making more room for negotiations and growth. Integration will be fundamental, and it will most likely turn into a vital differentiator between the IT efficiencies of major companies today. Business leaders will purchase increasingly more technology services in 2015. Given that technology keeps integrating in average consumer products such as washing machines, cars and thermostats, itâs only natural to assume that IT services will become core purchases this year.

Last but not least, we must emphasize that the cloud will finally get grounded this 2015. Major enterprises will finally approach cloud infrastructure and cloud solutions in a more pragmatic way. They will be an attempt to build internal expertise and gain audience confidence. Cloud-based solutions will keep serving as key solutions with assigned functions, whilst general storage solutions and cloud computing will abide by distinct pathways, mainly linked to fast progress and newly designed apps meant to help optimize the cloud infrastructure.

This blog is listed under Cloud Computing and IT Strategy & Management Community

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