MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.


I'm not curious

A Tech Users Guide to Unified Communications

Published on 23 April 15
511
0
2
A Tech Users Guide to Unified Communications - Image 1

Unified communications, often referred to with a host of different names including collaborative communications and unified communications technology (ICT), is changing the business landscape as we know it. For tech users, understanding what such communication technology offers its users is crucial in the development of a decision as to whether it might be something you wish to invest in or not. Here we take a brief look at it, recap its benefits and features, all with the intention of aiding your decision.

Telecommunications Vs Unified Communications

All tech users will undoubtedly be familiar with traditional telecommunications services that offer different features and modes of communication. Unified communications differs in that it encompasses all forms of communication, from web conferencing, video and messaging, and brings it together in one package. As future innovation impacts the marketplace, the components of unified communications will expand to incorporate these changes, thus being far more adaptable than traditional telecommunications technology.

IP Telephony

One of the big features that separated unified communications is Internet Protocol (IP) technology. Seen in applications like Skype, this technology uses the Internet to transfer voice, fax, video and other lines of communication across users. Voice over IP (VoIP) is also a component of IP telephony, helping to manage voice communications and transfer data.

Presence

Presence technology is another big part of a unified communications strategy that some tech users might not be familiar with. Responsible for locating and identifying a computing device attempting to connect to a network, presence technology monitors the availability of another user communicating back to you and whether they're able to receive information or not. Very effective in terms of time management as you no longer waste your time attempting to communicate with unavailable people.

Messaging

Originally unified communications, as a term, was spawned from unified messaging, technology which is made up of email, voicemail, fax and instant messaging (IM). As part of unified communications, messaging allows users to manage all their different communication modes (i.e. fax or video) into one single mailbox that can then be accessed remotely via phone or email. This saves both time and money when it comes to managing data, organising and storing it.

Conferencing

Conferencing is a massively popular feature of unified communications solutions and a primary factor in many businesses' decisions to employ this kind of technology. Permitting a greater level of mobility and presence in an organisation, conferencing can help facilitate more informed decision making in helping bringing organisation members closer together.

Unified communications, for tech users, incorporates a lot of familiar features that they will already recognise. As far as the decision goes for possibly incorporating it into the workplace, the benefits speak for themselves.

A Tech Users Guide to Unified Communications - Image 1

Unified communications, often referred to with a host of different names including collaborative communications and unified communications technology (ICT), is changing the business landscape as we know it. For tech users, understanding what such communication technology offers its users is crucial in the development of a decision as to whether it might be something you wish to invest in or not. Here we take a brief look at it, recap its benefits and features, all with the intention of aiding your decision.

Telecommunications Vs Unified Communications

All tech users will undoubtedly be familiar with traditional telecommunications services that offer different features and modes of communication. Unified communications differs in that it encompasses all forms of communication, from web conferencing, video and messaging, and brings it together in one package. As future innovation impacts the marketplace, the components of unified communications will expand to incorporate these changes, thus being far more adaptable than traditional telecommunications technology.

IP Telephony

One of the big features that separated unified communications is Internet Protocol (IP) technology. Seen in applications like Skype, this technology uses the Internet to transfer voice, fax, video and other lines of communication across users. Voice over IP (VoIP) is also a component of IP telephony, helping to manage voice communications and transfer data.

Presence

Presence technology is another big part of a unified communications strategy that some tech users might not be familiar with. Responsible for locating and identifying a computing device attempting to connect to a network, presence technology monitors the availability of another user communicating back to you and whether they're able to receive information or not. Very effective in terms of time management as you no longer waste your time attempting to communicate with unavailable people.

Messaging

Originally unified communications, as a term, was spawned from unified messaging, technology which is made up of email, voicemail, fax and instant messaging (IM). As part of unified communications, messaging allows users to manage all their different communication modes (i.e. fax or video) into one single mailbox that can then be accessed remotely via phone or email. This saves both time and money when it comes to managing data, organising and storing it.

Conferencing

Conferencing is a massively popular feature of unified communications solutions and a primary factor in many businesses' decisions to employ this kind of technology. Permitting a greater level of mobility and presence in an organisation, conferencing can help facilitate more informed decision making in helping bringing organisation members closer together.

Unified communications, for tech users, incorporates a lot of familiar features that they will already recognise. As far as the decision goes for possibly incorporating it into the workplace, the benefits speak for themselves.

This blog is listed under Cloud Computing and Telecommunications Community

Post a Comment

Please notify me the replies via email.

Important:
  • We hope the conversations that take place on MyTechLogy.com will be constructive and thought-provoking.
  • To ensure the quality of the discussion, our moderators may review/edit the comments for clarity and relevance.
  • Comments that are promotional, mean-spirited, or off-topic may be deleted per the moderators' judgment.
You may also be interested in
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url

Back to Top