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How to Fix it When iTunes Won't Sync With iPhone, iPad, iPod

Published on 09 December 15
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-- I have had the iPhone 6 and iTunes on a windows 8 computer , and I am frustrated with the fact I can't sync my iPhone to iTunes. It's as if my iPod isn't being recognized by iTunes. Thus, I'm unable to transfer music from iPhone to my computer. My sister have the same problem when syncing her iPod to iTunes.
If you find yourself in that frustrating situation, here is what you can do to fix it and get the iPhone, iPod, or iPad syncing with iTunes on a Mac or PC again.
Firstly, let's analyze this problem and make it clearly. When you Apple devices was not synced with iTunes, or failed to be recognized by iTunes, it could be result from following reasons:
  1. iTunes version is out of date or USB Cable is broken.
  2. Haven't authorize your iTunes.
  3. Computer or device problem.
  4. Haven't update driver.

Solution 1: Update to the Newest iTunes and Change a USB cable

Sometimes just updating to the newest version of iTunes is enough to resolve all syncing problems, particularly if the desktop software hasnât been updated in a while. By default, there will be a upgrade notification pop up once there is a new version available.

Sometimes USB ports go bad, and though itâs pretty rare itâs very easy to rule out. All you need to do is switch the USB cable from one port to another and see if it works. Also, try using a different USB cable entirely, whether itâs another Lightning cable or the old-fashioned 30-pin adapters.

Solution 2: Re-Authorize iTunes on Your Computer

If your iOS devices fails to sync with iTunes, the Sync button is greyed out and not available at all, or if you try to sync and nothing transfers over to the iPhone, iPod, or iPad, you may simply need to authorize the computer with iTunes.

iTunes uses an authorization system to ensure only a handful of computers can access your purchased music, videos, and other content at any given time. When you authorize your Mac or PC, youâre giving it permission to access your apps, audiobooks, books, music, movies, and other content.

Solution 3: Reboot the iOS Device & Computer

Restart your iPhone, iPad or iPod and PC could be an effective way to solve iTunes syncing problem. To do this, hold down the Power button and Home button simultaneously until the device restarts. Technically, that approach is called a Hard Reboot because it forcibly restarts the iOS device, but in situations where things are acting up, crashing, or just not behaving properly, itâs usually more effective to force reboot than to use the standard power-off approach.

Solution 4 : Use the Wireless Syncing Method

Wireless syncing could be an alterantive method when iTunes dose not sync your iPhone via USB cable. In your iDevice summary dialog in the iTunes on the computer, tick Sync with this iPod over WiFi. Then, on your iPod, tap Setting > General > iTunes Wi-Fi Sync > Sync now.

With wireless syncing, be sure that both the iOS device and the computer are on the same wireless network. It will not work if they are not joined to the same network.

Solution 5: Update Drivers

If you recently update your computer system to Windows 8 or Windows 10 and found that iTunes no longer detected your iPod Touch or iPhone, update drivers could be a good way to slove this issue.
  • Go into the device manager on your computer.
  • Go to portable devices (it is rught under network adapters).
  • Right clic apple iphone and click update drivers.
  • Brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. After that your itunes will pump up alown and youl see your iphone right there.

Solution 6: Sync iPhone, iPad, iPod to iTunes Alternative Tool

Still having problems? Why not use third-party tool to sync files from your iPhone, iPad or iPod to computer or iTunes ? Syncios iPhone/iPad/iPod Manager is the very one that works like iTunes and can do what iTunes can't. What you can do with this powerful iTunes alternative:
  • Transfer more than 12 types of data between iDevice & PC : music, video, photo, Ebook, apps, contacts, notes, ringtones, messages, bookmarks, etc.
  • Free Download videos from YouTube and 100+ sites.
  • Audio/Video Converter & Free Ringtone Maker.
  • Save, install and manage iOS apps & app data
  • Create, view, edit and clean up notes, bookmarks, contacts on your iOS device
  • Extracts & Manage iTunes backup files.
  • One-key backup and one-key recovery everything.




-- I have had the iPhone 6 and iTunes on a windows 8 computer , and I am frustrated with the fact I can't sync my iPhone to iTunes. It's as if my iPod isn't being recognized by iTunes. Thus, I'm unable to transfer music from iPhone to my computer. My sister have the same problem when syncing her iPod to iTunes.

If you find yourself in that frustrating situation, here is what you can do to fix it and get the iPhone, iPod, or iPad syncing with iTunes on a Mac or PC again.

Firstly, let's analyze this problem and make it clearly. When you Apple devices was not synced with iTunes, or failed to be recognized by iTunes, it could be result from following reasons:

  1. iTunes version is out of date or USB Cable is broken.
  2. Haven't authorize your iTunes.
  3. Computer or device problem.
  4. Haven't update driver.


Solution 1: Update to the Newest iTunes and Change a USB cable

Sometimes just updating to the newest version of iTunes is enough to resolve all syncing problems, particularly if the desktop software hasnât been updated in a while. By default, there will be a upgrade notification pop up once there is a new version available.Sometimes USB ports go bad, and though itâs pretty rare itâs very easy to rule out. All you need to do is switch the USB cable from one port to another and see if it works. Also, try using a different USB cable entirely, whether itâs another Lightning cable or the old-fashioned 30-pin adapters.

Solution 2: Re-Authorize iTunes on Your Computer

If your iOS devices fails to sync with iTunes, the Sync button is greyed out and not available at all, or if you try to sync and nothing transfers over to the iPhone, iPod, or iPad, you may simply need to authorize the computer with iTunes.iTunes uses an authorization system to ensure only a handful of computers can access your purchased music, videos, and other content at any given time. When you authorize your Mac or PC, youâre giving it permission to access your apps, audiobooks, books, music, movies, and other content.

>> How do I Authorize a Computer in iTunes?

Solution 3: Reboot the iOS Device & Computer

Restart your iPhone, iPad or iPod and PC could be an effective way to solve iTunes syncing problem. To do this, hold down the Power button and Home button simultaneously until the device restarts. Technically, that approach is called a Hard Reboot because it forcibly restarts the iOS device, but in situations where things are acting up, crashing, or just not behaving properly, itâs usually more effective to force reboot than to use the standard power-off approach.

Solution 4 : Use the Wireless Syncing Method

Wireless syncing could be an alterantive method when iTunes dose not sync your iPhone via USB cable. In your iDevice summary dialog in the iTunes on the computer, tick Sync with this iPod over WiFi. Then, on your iPod, tap Setting > General > iTunes Wi-Fi Sync > Sync now.With wireless syncing, be sure that both the iOS device and the computer are on the same wireless network. It will not work if they are not joined to the same network.

Solution 5: Update Drivers

If you recently update your computer system to Windows 8 or Windows 10 and found that iTunes no longer detected your iPod Touch or iPhone, update drivers could be a good way to slove this issue.
  • Go into the device manager on your computer.
  • Go to portable devices (it is rught under network adapters).
  • Right clic apple iphone and click update drivers.
  • Brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. After that your itunes will pump up alown and youl see your iphone right there.


Solution 6: Sync iPhone, iPad, iPod to iTunes Alternative Tool

Still having problems? Why not use third-party tool to sync files from your iPhone, iPad or iPod to computer or iTunes ? Syncios iPhone/iPad/iPod Manager is the very one that works like iTunes and can do what iTunes can't. What you can do with this powerful iTunes alternative:
  • Transfer more than 12 types of data between iDevice & PC : music, video, photo, Ebook, apps, contacts, notes, ringtones, messages, bookmarks, etc.
  • Free Download videos from YouTube and 100+ sites.
  • Audio/Video Converter & Free Ringtone Maker.
  • Save, install and manage iOS apps & app data
  • Create, view, edit and clean up notes, bookmarks, contacts on your iOS device
  • Extracts & Manage iTunes backup files.
  • One-key backup and one-key recovery everything.


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