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  • Contact Center Expert (5 - 10 yrs)

    Orange Business Services - timesjobs

    To provide professional technical support and troubleshooting for all issues received related to Cisco CC.Resolve complex customer issues on Cisco CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.Act as high level of technical...

  • Contact Center Expert (4 - 6 yrs)

    Orange Business Services - timesjobs

    To provide professional technical support and troubleshooting for all issues received related to Cisco CC.Resolve complex customer issues on Cisco CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.Act as high level of technical...

  • Senior Network Engineer (7 - 12 yrs)

    Gemalto - timesjobs

    Understanding of the OSI model is a mustAbility to complete assignments with minimal directionAbility to mentor and provide technical leadership to associate and mid-level network engineersUnderstanding of network security conceptsUnderstanding of industry best practices for deployment and configur...

  • Incident Management Senior Specialist (2 - 7 yrs)

    Orange Business Services - timesjobs

    Key accountabilities key result / decision areas (outcomes)Perform identification of failure points, troubleshooting and resolution for TDM, Softswitch, VoIP, IPT ECO system faultsLiaise with the other Equant groups to resolve faults on the network and Customer access lines and equipmentLog and tra...

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