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  • Avaya Engineer- Contact Center Services (L2) (3 - 5 yrs)

    Pinaki Softcon Pvt. Ltd. - timesjobs

    Knowledge of Avaya Aura Call Recorder ACR and Communication Manager Messaging CMM.NICE 3.1, WFO 15.1 Avaya Aura System Manager, Avaya voice mail, AEP, AES, ASM, ACM, Avaya SBC, Avaya Voice Gateways, Avaya Agent Desktop Avaya Communications Manager (Linux based IP/TDM PBX convergence System), Avaya ...

  • Contact Center Telecommunications Engineer (4 - 7 yrs)

    Juniper Networks India Pvt Ltd - timesjobs

    Responsible for the analysis, evaluation of existing services/technologies, as well as, the recommendation of additions, improvements, and changes in the telecommunications infrastructure and services.Prepares and presents cost initiatives through ROI and business case analysis.Coordinates and acco...

  • Contact Center Expert (5 - 10 yrs)

    Orange Business Services - timesjobs

    To provide professional technical support and troubleshooting for all issues received related to Cisco CC.Resolve complex customer issues on Cisco CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.Act as high level of technical...

  • Contact Center Expert (4 - 6 yrs)

    Orange Business Services - timesjobs

    To provide professional technical support and troubleshooting for all issues received related to Cisco CC.Resolve complex customer issues on Cisco CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.Act as high level of technical...

  • Contact Center Telecommunications Engineer (4 - 7 yrs)

    Juniper Networks India Pvt Ltd - timesjobs

    Responsible for the analysis, evaluation of existing services/technologies, as well as, the recommendation of additions, improvements, and changes in the telecommunications infrastructure and services.Prepares and presents cost initiatives through ROI and business case analysis.Coordinates and acco...

  • Cisco Voice (ucce/ucch Contact Center) Engineer (3 - 8 yrs)

    ATHENA CONSULTANCY SERVICES - timesjobs

    Experience ofCisco supportwith skills-Incident change Management supportingCisco UCCE/UCCH Contact CenterPlatformsExperience onCisco Hosted Contact Centre for UCCE platform.Cisco ICM/CCMP/CVP/CUIC troubleshooting.Scripting for call flow change or Holiday request.Cisco Call Manager at some instances...

  • Need Center Manager in Pune

    careerage - Careerage

    Job Location Pune Job Description Center Manager jobs in Pune Center Manager jobs in Pune Roles and Responsibilities 1) Dealing with Clients 2) Cold Callings 3) Taking followups 4) Looking for staff requirement 5) Taking feedback 6) Managing datasheets 7) Responsible for maintaining infrastructure ...

  • Need Center Manager in Pune

    careerage - Careerage

    Job Location Pune Job Description Center Manager jobs in Pune Center Manager jobs in Pune Roles and Responsibilities 1) Dealing with Clients 2) Cold Callings 3) Taking followups 4) Looking for staff requirement 5) Taking feedback 6) Managing datasheets 7) Responsible for maintaining infrastructure ...

  • Staff Associate, Work Center Technical Support (2 - 3 yrs)

    AT&T COMMUNICATION SERVICES INDIA PVT LTD - timesjobs

    To proactively manage and monitor network performance on customers network round the clock(7x24) to meet customers Service Level expectations To systematically analyse and diagnose network faults Conduct root cause analysis on network fault To effectively manage service providers and equipment vend...

  • Senior Associate(Work Center Technical Support) (3 - 8 yrs)

    AT&T INTELLECTUAL PROPERTY - timesjobs

    To proactively manage and monitor network performance on customers network round the clock(7x24) to meet customers Service Level expectations To systematically analyses and diagnose network faults Conduct root cause analysis on network fault To effectively manage ISPs and equipment vendors To artic...

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