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  • Contact Center Expert (5 - 10 yrs)

    Orange Business Services - timesjobs

    Project Manager ispart of the Customer Service Operations Regional Operations organization having responsibility of the delivery of Project services for Orange to the sub regions customers. The roles greater depth of involvement with team members, key stakeholders in the sub region with key require...

  • Avaya Engineer- Contact Center Services (L2) (3 - 5 yrs)

    Pinaki Softcon Pvt. Ltd. - timesjobs

    Knowledge of Avaya Aura Call Recorder ACR and Communication Manager Messaging CMM.NICE 3.1, WFO 15.1 Avaya Aura System Manager, Avaya voice mail, AEP, AES, ASM, ACM, Avaya SBC, Avaya Voice Gateways, Avaya Agent Desktop Avaya Communications Manager (Linux based IP/TDM PBX convergence System), Avaya ...

  • Avaya Engineer- Contact Center Services (L2) (3 - 5 yrs)

    Pinaki Softcon Pvt. Ltd. - timesjobs

    Knowledge of Avaya Aura Call Recorder ACR and Communication Manager Messaging CMM.NICE 3.1, WFO 15.1 Avaya Aura System Manager, Avaya voice mail, AEP, AES, ASM, ACM, Avaya SBC, Avaya Voice Gateways, Avaya Agent Desktop Avaya Communications Manager (Linux based IP/TDM PBX convergence System), Avaya ...

  • Cisco Voice (ucce/ucch Contact Center) Engineer (3 - 8 yrs)

    ATHENA CONSULTANCY SERVICES - timesjobs

    Experience ofCisco supportwith skills-Incident change Management supportingCisco UCCE/UCCH Contact CenterPlatformsExperience onCisco Hosted Contact Centre for UCCE platform.Cisco ICM/CCMP/CVP/CUIC troubleshooting.Scripting for call flow change or Holiday request.Cisco Call Manager at some instances...

  • Contact Center Telecommunications Engineer (4 - 7 yrs)

    Juniper Networks India Pvt Ltd - timesjobs

    Responsible for the analysis, evaluation of existing services/technologies, as well as, the recommendation of additions, improvements, and changes in the telecommunications infrastructure and services.Prepares and presents cost initiatives through ROI and business case analysis.Coordinates and acco...

  • Contact Center Expert (4 - 6 yrs)

    Orange Business Services - timesjobs

    To provide professional technical support and troubleshooting for all issues received related to Cisco CC.Resolve complex customer issues on Cisco CC; diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.Act as high level of technical...

  • Urgent Need a Center / Branch Manager

    careerage - Careerage

    Job CodeFAP-17 Job Location Lucknow Job Description Urgently required a Center manager who can manage our center at gomti nagar, lucknow. Please send your CV/Resume at contact@koshika.co.in and mention your subject / specialization in subject column of e-mail. Functional Area Teaching / Training Fu...

  • Work Center Tech Support (3 - 6 yrs)

    IMSI India Pvt Ltd - timesjobs

    Candidate will be deployed at Customer site and will be responsible for key customer account on site field support . He is required to work on 24 X7 basis in rotating shiftsRequirement Skill sets:Technical skills :should be well versed with various networking technologies like switching (VLAN, VTP,...

  • Urgent Need a Center / Branch Manager

    careerage - Careerage

    Job CodeFAP-17 Job Location Lucknow Job Description Urgently required a Center manager who can manage our center at gomti nagar, lucknow. Please send your CV/Resume at contact@koshika.co.in and mention your subject / specialization in subject column of e-mail. Functional Area Teaching / Training Fu...

  • Staff Associate, Work Center Technical Support (2 - 3 yrs)

    AT&T COMMUNICATION SERVICES INDIA PVT LTD - timesjobs

    To proactively manage and monitor network performance on customers network round the clock(7x24) to meet customers Service Level expectations To systematically analyse and diagnose network faults Conduct root cause analysis on network fault To effectively manage service providers and equipment vend...

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