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  • Customer Service

    CBX Software Limited - jobsdb-hk

    ResponsibilitiesHandle inbound calls for enquiries and helpdesk supportFollow up requests and/or technical support casesEscalate technical issues to the related parties for additional troubleshootingMonitor SLA metrics according to Agreement and internal regulationProvide application support to CBX...

  • Customer Support Manager

    Ahsay Systems Corporation Limited - jobsdb-hk

    Responsibilities:Assist managers and directors to improve service quality and internal operation procedures Manage a team of supervisors and engineers to deliver quality support service and handle customer complaints Understand complex or escalated issues and direct subordinates to approach or trou...

  • Technical Support

    MasterSoft (H.K.) Ltd - jobsdb-hk

    :Provide software installation,system support and customer system maintenanceProvide customer support via hotline and remoteProvide on-site customer and office supportResponsible for carrying out technical support work and daily operation tasks includingsupport phone and email handlingProvide probl...

  • System Support

    Apple Service Consultancy Co., Limited - jobsdb-hk

    Job Responsibilities:Assist in consulting, configuring, installing and rolling-out solutionsTroubleshoot System, Software, hardware problemsPerform product testing before product releaseProvide customer service and hotline support to customers via telephone and emailProvide support to any ad hoc ev...

  • IT Support

    Able Choice Personnel Consultancy - jobsdb-hk

    - Degree/Diploma in Computer Science, Information Technology or equivalent- 3-5 years working experience on servers and networking- Good knowledge on computer hardware, systems and software applications- Holder of MCP, MCSE or CNE/MCNE is an advantage- Good English and MandarinResponsibilities :- P...

  • IT Engineer / Technical Support

    Concord Information Technology International Ltd - jobsdb-hk

    Job ResponsibilitiesProvide technical support and maintenance services to clientsSet up network system (Windows Servers)Maintain administer servers and networksSchedule backup and design data restore solutionHandle Troubleshoot customer technical enquiriesJob RequirementsForm 5 or above1 year worki...

  • Operation Support / Customer Support (Fresh graduate welcome)

    Bayou Technology Services Limited - jobsdb-hk

    Responsibilities :Responsible for the Data Center / Call Center, Server platform monitoring, troubleshooting and maintenance.Coordinate with both internal technical support and external vendor(s) for scheduled and non scheduled activities.To handle daily duties include customer enquires fault handl...

  • Customer Services Officer

    BroadLearning Education (Asia) Limited - jobsdb-hk

    Responsibilities:Handle and follow up customer requests, enquiries and complaints in a professional manner.Liaise with internal technical staff for updating progress / feedback to the customers.Assist in providing regular CS reports to the supervisors.Coordinate with internal and external parties t...

  • Solution Consultant - Pre-Sales Support

    Canon Hongkong Company Limited - jobsdb-hk

    Requirement: Support direct sales force on solution salesProvide consulting and technical advice to our business clients and gather customer requirementsPrepare sales proposal and quotationsKeep track on the project status and give professional recommendationsInvolve in preparing solution design/sy...

  • Customer Service (IT Products)

    myID Limited - jobsdb-hk

    Job Responsibility- Help desk servicing, handle customer enquires and complaints in a professional manner - Web base IT product training and usage support to customer - Handle after sales document - To build long-term relationships with customers - Prepare reports, tracking, analyzing and compile s...

Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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