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  • Helpdesk Engineer

    CL Smart Sourcing Limited - jobsdb-hk

    :Provide first line help service to computer users and perform associated help desk activities using tools providedCarry out on-site inspection and take recovery action according to prescribed proceduresOperate computer and associated equipment/facilities according to prescribed standards and proce...

  • IT Helpdesk Analyst

    Matsco Solutions (Hong Kong) Ltd - jobsdb-hk

    Job Responsibilities- Provide 1st and 2nd tier technical support via phone, email and remote access tools- Following our Global Helpdesk policies and procedures- Keeping track and ownership of issue status, and escalation within the team- Follow-up with users to ensure customer satisfaction- Applic...

  • IT Service Desk / Helpdesk

    CL Technical Services Ltd. - jobsdb-hk

    Description:1st tier Help Desk(Phone/Email)at customers siteRespond to incoming IT related Requests via phone and e-mailResponsible for internal escalation in timely mannerFollow standard guidelines and procedures to resolve customer service requests such as:Operation of computer and other devicesO...

  • Helpdesk Engineer

    Global Technology Integrator Ltd - jobsdb-hk

    Provides first-level support to users by researching and answering questions; resolving problems and related technical issues; providing resources.Job Duties:Perform 1st level troubleshooting for technical problemEscalate to the related support teams and management teamMonitor the system dashboard ...

  • Global IT Helpdesk Agent

    H & M Hennes & Mauritz Limited - jobsdb-hk

    Global IT Helpdesk Agent at Hong Kong IT Office Job Location: HM office in Kowloon (Hong Kong)Job Type: Full TimeIntroduction / Role DescriptionWe are looking for a skillful technician to work as 1st line Support Agent in our Global IT Service Desk in Hong Kong.ResponsibilitiesProvide quality custo...

  • Helpdesk support

    Aacurapid (Hong Kong) Ltd - jobsdb-hk

    Our clientsare actively looking for new blood to join their infrastructure teams due to project expansions yearly staff turnover. If you are looking for stable / large scale projects / teams with friendly working environment, you might be the right person for my clients.Responsibilities:-Support co...

  • Helpdesk Support (Ref. HS9980)

    Wai On Services Limited - jobsdb-hk

    Responsibilities:Provide 1sttier 2ndtier technicalsupport;Be able to receive and respond to incoming calls, e-mails;Support end users real needs and uncover technical solutions;Handle general enquiries on usage of IT equipments, computer tools and corporate systems (i.e. email, intranet and interne...

  • Helpdesk Engineer (Fresh graduate welcome)

    IT Consulting Solutions Limited - jobsdb-hk

    Our client is one of the leading company in the industry who provides world class service on tax, consulting, audit and advisory.Their APAC influence covers Mainland China, Hong Kong, Taiwan and Macau. Collectively, they have around 620 partners and a strength of over 15,000 people.Currently, they ...

  • IT Analyst / Helpdesk Support

    Mason Securities Limited - jobsdb-hk

    We are seeking high-caliber professionals to join our team asIT Analyst / Helpdesk Support.The vacancy comes at a time where the Company is undergoing rapid business expansion.Motivated candidates with requisite experiences and qualifications are welcome to apply for the position.Job Responsibiliti...

  • Helpdesk Engineer

    CL Technical Services Ltd. - jobsdb-hk

    Job Duties:Provide IT helpdesk / desk side support to end users and resolve technical issuesProvide end-user support on PC hardware, OA software, local and network printing, etcPerform first-line support on email servicesProvide back-end support on NTP, DNS, DHCP, and Active DirectoryRequirement:Hi...

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