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    Technology Jobs for Automatic Call Distributor (ACD)
  • Contact Centre team of Inside Sales Account Managers. Regus operates across multiple product portfolios and marketing channels. Inside Sales teams are the first impression of Regus to our customers, and are extremely important in winning growing new business. This is a high-level position which is c...

  • As market leader in enterprise application software,SAP helps companies of all sizes and industries innovate through simplification.From the back office to the boardroom,warehouse to storefront,on premise to cloud,desktop to mobile device SAP empowers people and organizations to work together more e...

  • German Technical Consultant Automotive, Luton, 28-30k

    Confidential - reed

    Apply nowCompany: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. They now have roles for a German Technical Support Consultant in their Luton headquarters.Role:-Answer all incoming calls that are ...

  • French Technical Consultant Automotive, Luton, 28-30k

    Confidential - reed

    Apply nowCompany: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. They now have roles for a French Technical Support Consultant in their Luton headquarters.Role:-Answer all incoming calls that are ...

  • Implementation Specialist - Online Visitor Engagement (6 - 11 yrs)

    Confidential - timesjobs

    Essential Job Functions and Responsibilities - Collaborate with PSO, Sales, and Account Executive teams to understand the service engagement deliverables for our partners. Participate in partner calls for key accounts to collect data, documents, and other information to ensure that technical require...

  • Telecommunication Specialist, Infrastructure (5 - 8 yrs)

    Confidential - timesjobs

    Perform branch research on existing users and phone configurations.Coordinate phone moves/adds/changes with existing telecom staff.Identify and document user needs and requirements.Document migration plans, requests, activities and deliverables.Document existing and new process and procedures.Coordi...

  • Supv, Reporting & Analysis (3 - 5 yrs)

    Confidential - timesjobs

    QualificationsEducation/Experience: Bachelors degree (B. A.) from four-year College or university; or one to two years related experience in a multi-site call center environment; or equivalent combination of education and experience. Previous leadership experiences preferred. 35 years experience in ...

  • Coordinator ID Admin (3 - 4 yrs)

    Confidential - timesjobs

    Maintain the database accurately which is used to indicate Convergys hierarchy, for feedback and tracking purposesProvide reports of ID fulfillment for both Convergys and Client on a Timely basisKnowledge on ACD, IEX, CRDB, CMS, Verint and PeopleSoft tools is addedadvantage CandidateProfileAssociate...

  • IVR Developer (2 - 4 yrs)

    Confidential - timesjobs

    Have working experience in Java Development with VXML/CCXML. Working knowledge of Java with IVR.A working knowledge of VoIP,SIP, H323 and PBX related protocols, and standards preferred.Working knowledge on AsteriskGood experience/knowledge of Data Networking.PBX experience is mandatory.Knowledge, un...

  • Confidential - naukri

    Role Purpose Contact Centers within e-Commerce industry across regions in India are in emerging phase and is dynamic. With the growing scope of activities and multiplicity of business and departments involved there is a need to transfer best practices that improve productivity, service efficiency or...

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