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    Technology Jobs for Automatic Call Distributor (ACD)
  • Position Summary: As a WFM Product Owner, you will define and bring to market best of breed Workforce Optimization products associated with the NICE WFM Product. You will help lead the Shared Platform and Integration teams in translating business needs into technical requirements aligned to the b...

  • System & Application Manager (Listed Group)(40K-45K)

    The Job:To act as Project Manager to manage the IT backbone infrastructure in call center and service centre environment to cope with different service level requirements in a timely and quality manner. Major job responsibilities include:Liaise with various internal/external IT counterparts for the ...

  • Network Engineer (3 - 8 yrs)

    The FordCredit UCCE Planning and Implmentation resource will . Interface with global customers to gather business requirements. . Develop call flow diagrams and Application Design Document based on the business requirements. . Create CVP/ICM scripts, build agents, and build supervisors and other con...

  • Network Infrastructure Coordinator

    Confidential - collegerecruiter

    Job DescriptionInterested in a career with one of the nations largest universities? The University of Minnesota is an institution dedicated to changing lives through research, education, and outreach. The Office of Information Technology (OIT) the Universitys central IT department works to support ...

  • Inside Sales Representative

    Confidential - collegerecruiter

    Job DescriptionInside Sales RepresentativeAM Supply Corporation Marietta, GAAM Supply is the leading full line wholesale distributor of Flooring and Cabinet supplies, including a manufacturer of architectural millwork, in the southeast for over 63+ years. We operate 11 locations that are dedicated ...

  • Network Engineer (2 - 7 yrs)

    Confidential - timesjobs

    The FordCredit UCCE Planning and Implmentation resource will . Interface with global customers to gather business requirements. . Develop call flow diagrams and Application Design Document based on the business requirements. . Create CVP/ICM scripts, build agents, and build supervisors and other con...

  • Real Time Specialist

    Confidential - collegerecruiter

    Job DescriptionJob Purpose:The purpose of this position is to support Operations and Workforce Management in attaining the most efficient and effective staffing possible for current and future dates. This involves managing scheduled hours for agents as contact requirements dictate, evaluating and s...

  • Unified Communications Systems Engineer

    Confidential - collegerecruiter

    Job DescriptionThe position:The Unified Communications Systems Engineer (UCSE) will have three primary domains of responsibility. They are listed in order of significance and frequency.1. Deployment and support of Unified Communications systems and peripherals, to include VoIP and nonVoIP telephony...

  • Development Architect Job

    Confidential - collegerecruiter

    Requisition ID: 139304Work Area: Information TechnologyExpected Travel: 0 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTIONAs market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the...

  • Contact Center Specialist

    Confidential - UniverseJobs

    Location: Ridgefield Park, NJSupport customers requirements and lead team to offer 99.9% continuous serviceAnalyze business requirements, provide time estimates, create and modify Call Flow Diagrams, preparation of design documents, system development, and production handover.Coordinate with Genesys...

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