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    Technology Jobs for Computer-Telephony Integration (CTI)
  • System Integration Engineer

    Candidate able Specialize in Technical + Functional aspect of Workforce Optimization function of the product.Require to travel South East Asia - 30%Involve s/w deployment, training, consultancy; project management, assist Pre-Sale activity and performing DemosAt least 5-7 years experience of providi...

  • Genesys Specialist Inbound & Outbound

    Confidential - naukri

    Seasoned Genesys CTI professional with very good understanding of Genesys SIP Platform hands on expertise in Genesys Inbound Outbound 8.x - Genesys 8.x framework/architecture and call flow, Genesys Routing, Log analysis of TServer/URS/Stat Server/ORS , Outbound Contact Server, Campaigns, CPDs etc. A...

  • Business Systems Analyst I

    Confidential - naukri

    Primary responsibility - Environmental Stability: Troubleshoot issues, and coordinate efforts of internal departments and vendors to ensure proper call routing and CTI data passage and system Primary 24x7 on-call support for call routing issues on a rotating basisConsult with Business teams to under...

  • Genesys Solution Architect

    Confidential - naukri

    A sound Genesys CTI Solution Architect with previous hands on experience in Genesys modules of Genesys SIP,Outbound, Inbound, Genesys Voice Portal, WFM, eServices , Conversation Manager, CTI Cloud adaptor, Reporting (Infomart, CCPulse Pulse). Sound knowledge of SBC, Media Gateways, Call Recorders, W...

  • L2/l3/ L4 - Avaya Complex Configurations Engineer

    Confidential - naukri

    Job Description We have an immediate requirement for the below position, Kindly go through the JD and kindly revert back if interested. Designation: Avaya IVR (L2+) @ Gurgaon , India- 4 Open Positions Work Timings: Rotational Shifts Mode of Interview: Telephonic Work Location: Gurgaon, India Job Des...

  • Unix Systems Administrator - Contract - London

    Confidential - computerjobs-uk

    Main Duties and Responsibilities:- Monitoring, installation, configuration, management and maintenance of the UNIX Solaris Systems, to ensure secure services with minimum downtime. Implementation and release of changes as submitted by the development team or customer(s). Monitoring system hardware t...

  • Senior Product Support Engineer

    Confidential - naukri

    Job Description This role is responsible for analyzing and troubleshooting technical problems and/or functionality questions and providing a solution to resolve the issue or inquiry. Issues can be application-specific, and/or related to integrations internal to the product, or with other external ap...

  • Oracle Rightnow CX - Support

    Confidential - naukri

    Experience - 5 to 12 yrs Location - Bangalore Managed Services has been at the helm in Development and Support projects since its inception in 2003. It has pioneered the suppleness of 24X7 production support and solution development processes and has stood as a testimony for others to follow the tra...

  • .Net Developer, C#, WPF

    Confidential - apply4u

    .Net Developer, C#, WPF required by vibrant and ever expanding professional services organisation.This role will see you involved in troubleshooting, ie investigation and resolution of problems reported by users, programming and capture/definition of requirements for program fixes and system enhance...

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