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    Technology Jobs for IT Service Management (ITSM)
  • Network Operations Associate (NOC)

    CapitaTECH A dedicated technical Staffing and Search division of Capita ever committed to fulfilling our clients dynamic technical human capital needs across all industries with its Professional, Personalized and Passionate approachOur Client, a MNC requiresNetwork Operations AssociateResponsibiliti...

  • NetApp/ storage engineers - HK$30-40K

    Roles and responsibilitiesInteracting with Customers IT engineering and architecture teams to ensure the continuity of solutions within the client data center Provide knowledge of using NetApp ONTAP 7-mode and Clustered mode Provide knowledge of storage administration and the concepts of file system...

  • Practice Lead-wpaas (15 - 20 yrs)

    The ideal candidate will possess considerable knowledge and experience in most of these technologies. He/she should be able to hold technical ground on any of them. Experience on core End user technologies Excellent understanding and knowledge on overall End User Stack Should have worked on the belo...

  • SERVICE NOW DEVELOPER & ADMINISTRATOR (4 - 9 yrs)

    Expert on industry best practices for Service Desk processes, including Service Catalog and Request ManagementExpert on industry best practices for Asset Management processes, including Software licensing and HardwareExperience implementing helpdesk tools such as Remote control chat and integrating ...

  • SERVICENOW DEVELOPER & SERVICENOW ADMINISTRATOR (4 - 9 yrs)

    Expert on industry best practices for Service Desk processes, including Service Catalog and Request ManagementExpert on industry best practices for Asset Management processes, including Software licensing and HardwareExperience implementing helpdesk tools such as Remote control chat and integrating ...

  • Staff Specialist Technical Supp Analyst (4 - 5 yrs)

    Provide Level-2 and Level-3 support for Remedy OnDemand operations.Respond to and resolve all customer technical issues (via phone, e-mail, web)Work with engineering team on customer escalations and help those fixing issues.Maintain high level of customer satisfactionMaintain clear and concise ticke...

  • Regional Service Delivery Advisor (5 - 10 yrs)

    Required Qualifications: Bachelors Degree in IT or Business Related field or 4+ years equivalent work experience. 5+ years experience in IT service management or business management. 8+ years experience in IT or business. Experience in the development and management of service delivery metrics and i...

  • Sr. Windows Administrator L3 (5 - 10 yrs)

    Windows administrator with experience managing servers in a Datacenter. Support servers running IIS, Apache Tomcat, MSSQL, Clustering, Load balancing, Virtualization, Cloud infrastructure.Work as part of a global Service Desk team to deliver responsive resolutions, communications, and support servic...

  • Sr. Linux Administrator L3 (5 - 10 yrs)

    Linux administrator with experience managing servers in a Datacenter. Support servers running Apache, JBoss, Tomcat, MySQL replication/clusters, Load balancing, virtualization, Cloud infrastructure.Work as part of a global Service Desk team to deliver responsive resolutions, communications, andsuppo...

  • System Specialist (ServiceNow) (5 - 10 yrs)

    Manage all aspects of a greenfield implementation of ServiceNowPerform process assessment and documentation for initial implementationSupport Unify Squares IT Service Management (ITSM) and Customer Service Management functions by optimizing ServiceNow utilizationFacilitate review sessions with funct...

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