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  • IT Incident Manager - Multinational Company

    Kelly Services Hong Kong Limited - jobsdb-hk

    Responsibilities Design, implement and manage the Incident Management processCoordinate and manage the Incident Management process activities across the company and with external vendors to agreed global and local SLAsBuild strong linkages with all core ITIL processes as part of the end-to-end proc...

  • Incident Delivery Manager-Private Bank/Wealth Mgmt-1M

    Randstad Hong Kong - jobsdb-hk

    about companyA multinational bank is looking for a well-experienced Group IT Project/Change Delivery/ Incident Manager to engage in the country business and communicate with the country partners to influence and drive future technology agenda in alignment with Group Technology strategy.about the ro...

  • Senior Technical Support Officer Mobile Device Management

    Hutchison Telecommunications (Hong Kong) Limited - jobsdb-hk

    Responsibilities:Provide technical consultancy and post-sales support such as on-site system installation, configuration, trouble-shooting and maintenanceon Mobile Solutions, Blackberry Enterprise Service and MDM / MRM solutionsAbility to deal with customers, IT focal and vendorsPerform 7x24 emerge...

  • Assistant Manager, Service Management (Ref:IT-AM-161807)

    Prudential Hong Kong Limited - jobsdb-hk

    Working Location: Hong KongJob ResponsibilitiesManage Service Support functions and ensure the operations of Incident Management, Problem Management and Change Management are complying with the defined structure and process.Manage daily reported problems are attended properly and prioritize the sub...

  • Assistant Manager, Service Management (Ref:IT-AM-161807)

    Prudential Hong Kong Limited - jobsdb-hk

    Working Location: Hong KongJob ResponsibilitiesManage Service Support functions and ensure the operations of Incident Management, Problem Management and Change Management are complying with the defined structure and process.Manage daily reported problems are attended properly and prioritize the sub...

  • Assistant Manager, Service Management (Ref:IT-AM-161807)

    Prudential Hong Kong Limited - jobsdb-hk

    Working Location: Hong KongJob ResponsibilitiesManage Service Support functions and ensure the operations of Incident Management, Problem Management and Change Management are complying with the defined structure and process.Manage daily reported problems are attended properly and prioritize the sub...

  • Senior Technical Support Officer Mobile Device Management

    Hutchison Telecommunications (Hong Kong) Limited - jobsdb-hk

    Responsibilities:Provide technical consultancy and post-sales support such as on-site system installation, configuration, trouble-shooting and maintenanceon Mobile Solutions, Blackberry Enterprise Service and MDM / MRM solutionsAbility to deal with customers, IT focal and vendorsPerform 7x24 emerge...

  • Senior Technical Support Officer Mobile Device Management

    Hutchison Telecommunications (Hong Kong) Limited - jobsdb-hk

    Responsibilities:Provide technical consultancy and post-sales support such as on-site system installation, configuration, trouble-shooting and maintenanceon Mobile Solutions, Blackberry Enterprise Service and MDM / MRM solutionsAbility to deal with customers, IT focal and vendorsPerform 7x24 emerge...

  • Service Desk Supervisor

    Atos Information Technology HK Limited - jobsdb-hk

    Responsibilities:Supervise the Service Desk Operation team in providing daily IT helpdesk support, Change Management, Incident Management and Problem Management services to customersPrepare Service Desk related reports and documentations such as work instructions, training guides, incident and summ...

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