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  • Incident Management

    Accenture

    Must Have: Knowledge of the Incident, Change and Problem management processes Experience of managing Major Incidents Knowledge on ITIL processes Problem solving skills and RCA Good communication skillsGood to have: Experience in preparing reports on SLA and KPI Good knowledge on MS Excel and...

  • Incident Management:: Bangalore

    Pyramid IT Consulting Pvt Ltd. - naukri

    Dear Candidate, Company Profile:- It is CMMI LEVEL-3 IT Company .It is U.S based IT MNC Headquarter at U.S Atlanta. We are basically into product development as well as software development. We have got onshore division in U.S, U.K Asia. Opportunity to work for Accenture Services Pvt Ltd Job Descri...

  • Incident Management Engineer

    Randstad India Limited - naukri

    Must to have : 4 and above years of overall experience. Minimum of 2+ years of proven experience leading major incident resolution conferences in complex, global environments. Previous experience supporting complex Supply Chain systems / operations. Proven technical understanding of Microsoft softw...

  • Incident Management Lead

    The RedWood Horizon - naukri

    Skills Required Role oShould have experience of working in IT, Infrastructure environment oL1 L2 incident logging role oGood Communication Skills oFloor Management Experience (Shift Leads in Infrastructure Environment) oAbility to Capture Incidents (Downtime) in APEX Tool oPreparing Down Time Re...

  • Incident Management (3 - 6 yrs)

    PORUS SOFTWARE CONSULTANTS PVT LTD. - timesjobs

    Incident Management /MIMProvide a professional Incident analyst capability.Hands on knowledge on any monitoring tool like HPOVO, BMC Patrol etc.Creating tickets from infrastructure alerts.Application and network availability monitoring.Knowledge on any ticketing tool such as BMC Remedy, HPSM etc.Pr...

  • Incident Management (3 - 8 yrs)

    2COMS CONSULTING PVT. LTD. - timesjobs

    Incident Management The purpose of the Incident Analystrole is to provide technical bridge leadership and ensure the First American Title Incident Management process and timeline is followedduring all Priority 1 incidents. The role of Incident Analyst is performed by specific designated and trained...

  • incident Management (3 - 6 yrs)

    TVAKSA TECHNOLOGIES PRIVATE LIMITED - timesjobs

    The desired candidate should be able to monitor and manage the technical chat queues and calls, follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Managing and driving Critical and high...

  • incident Management (3 - 6 yrs)

    TVAKSA TECHNOLOGIES PRIVATE LIMITED - timesjobs

    The desired candidate should be able to monitor and manage the technical chat queues and calls, follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Managing and driving Critical and high...

  • Incident Management (3 - 6 yrs)

    2COMS CONSULTING PVT LTD - timesjobs

    ? Facilitates the technical bridge during Priority 1 incidents by providing general focus and direction to ensure participants are engaged and moving forward towards restoring service, or implementing a workaround, as quickly as possible.? Ensures the ITIL-based Incident Management process is follo...

  • Incident Management (3 - 6 yrs)

    Porus Software Consultants Pvt Ltd - timesjobs

    Incident Management /MIMProvide a professional Incident analyst capability.Hands on knowledge on any monitoring tool like HPOVO, BMC Patrol etc.Creating tickets from infrastructure alerts.Application and network availability monitoring.Knowledge on any ticketing tool such as BMC Remedy, HPSM etc.Pr...

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