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  • Incident Response Controller

    Security Bank Corporation - monster-ph

    Responsible for the end to end ownership of critical incidents that are escalated with potential or actual business impact.The function includes the following :Driving the restoration of impacted service to achieve Service Level Agreement requirementsManaging the ITG War Room and Incident Bridge As...

  • IT Incident Management Lead

    Nityo Infotech Services Pte. Ltd - monster-ph

    Work with the customer (project office) to understand issues and requirements and responds to requests for new services (RFSs) to help grow the business.Help to ensure quality of service and manage cost of delivery by looking at better ways to provide service in a cost efficient manner.Lead and dir...

  • IT Service Management Business Analyst Metro Manila


    Job Responsibilities-Proactive problem management through trend analysis and incident elimination within IT Service Management.-Responsible for eliminate re-work, provide cost savings, increase revenues and increase client/customer satisfaction within the sites-Identifies opportunities/issues, defi...

  • SAP Support for MM/SD/EWM/WM/SRM/MDM

    Indra Philippines, Inc - monster-ph

    provision of first level support to usersincident resolutionconduct problem management for recurring ticketsconfiguration, data loading, table entry creationresponsibility may include minor enhancements and configurationcreation/execution of adhoc reports

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