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  • Quality Analyst

    Confidential - naukri

    * Calls barging on daily basis live recorded.* Fact finding on daily basis.* Share feedback on daily basis and solve agents issue.* Arrange quality session with all new tenured agents.* Calibration with Operation team on daily basis.

  • Quality Analyst

    Codiant Software Technologies Pvt. Ltd - naukri

    -Manual/ Automated testing-Conduct software compatibility tests with hardware, operating systems network environments-Create manual test scripts to be used for different test cycles-Interact aptly with cross functional teams

  • Quality Analyst

    careerage - Careerage

    Job Location Bengaluru (Bangalore) Job Description Summary The candidate will be responsible for doing the call audits for different voice process ( inbound, outbound and Underwriting). The primary responsibilities of a candidate is to conduct quality audits of calls, conduct Calibration Sessions, ...

  • Quality Analyst

    DBS Mintek Pvt. Ltd. - naukri

    Hiring for Quality Analyst(Domestic voice process) in a leading BPO.Minimum 6-8 months of experience working as a Quality Analyst. We have a immediate requirement for Quality Analyst for a Domestic BPO, voice process....

  • Quality Analyst

    RuralShores Business Services Pvt Ltd. - naukri

    Ensure quality metrics are achieving as per the client defined SLAs and audit the number of transactions as per the agreed level with the clientsFrom BPO Only Min 2 to 3 yrs

  • Quality Analyst

    Dovlin Technologies Private Limited. - naukri

    Call Monitoring , Call auditing , Quality Auditing , Quality Monitoring, Reporting, Quality , Compliance , Audit, Microsoft Excel, Feedback Sharing The QA will be responsible for ensuring 100% quality on the key deliverables across all campaigns . Providing timely feedback to operations to ensure q...

  • Quality Analyst

    Placewell Consultants - naukri

    Dear candidate, we are hiring for ACCENTURE for the role of QUALITY ANALYST.Before applying candidates should keep in mind the following, the candidate should: *Monitors and evaluates transactions*Provides Agent feedback*Proactively Identifies trends performance gaps*Analyze, reports and measures i...

  • Quality Analyst

    Wordz Unlimited - monster-india

    :- QA manual testing engineer with strong experience and proficiency in QA - Should have been involved in end to end testing projects.- Experienced in Testing deliverables Test Plan, Test Strategy, Test cases preparation Test Report.- Will be working closely with functional BAs to understand the fu...

  • Quality Analyst

    3i Infotech Limited - naukri

    QA (quality Analyst) (Female)- 3 Openings Job DescriptionExcellent communication skills Graduate To manage a large and diverse team of Customer Service Associates working towards pre-defined Quality targets. Good Communication skills. Good analytical Skills. Should be well versed with MS Excel, MS ...

  • Quality Analyst

    Incedo Inc - naukri

    Incedo is looking for Quality Analystwho will have good understanding of International frameworks ISO 9001,CMMi,TL 9000. Primary skills General understanding of International frameworks ISO 9001,CMMi,TL 9000 Good at statistics and Ms-Excel automation General understanding of Software Development Li...

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