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  • Associate Manager, Technical Support (5 - 10 yrs)

    Red Hat Inc. - timesjobs

    Primary job responsibilitiesGuide the front-line technical production support team covering Red Hat Enterprise Linux (RHEL)Build and lead the management technical team, consisting of junior to senior technical support engineersManage customer requests coming via phone calls or web and maintain high...

  • Manager- Technical Support (10 - 15 yrs)

    ClearTrail Technologies Pvt. Ltd. - timesjobs

    Should have strong knowledge of troubleshooting IP networking technologies and protocols- Sound understanding of technologies in IT Service Delivery (Servers, Networking Storage, Virtualization, AWS/Cloud, Monitoring, Big Data etc.)- Should possess exposure of Routing and Switching areas or Network...

  • Technical Support Manager (7 - 12 yrs)

    IQUEST CONSULTANTS - timesjobs

    1) Utilizing knowledge of the customer environment, deliver timely and high quality incidentresolution focusing on root cause analysis, prevention, and knowledge transfer.2) Effectively manage cases and sub-cases to ensure timely and high quality communicationwith customers and resolution of all is...

  • Technical Support Manager (3 - 8 yrs)

    Philips India Limited - timesjobs

    Technical Support:Co-own and help driving the improvement of Customer satisfaction levels.Realise the CS vision to reduce the time to provide solution to Technical Escalation to Increase the uptime of the product.Need to resolve the most complex problems which are not solved by KM level 1 and level...

  • Technical Support Manager (5 - 10 yrs)

    Avankia LLC - timesjobs

    You will assist our customers by troubleshooting issues, answering questions and ensuring they are meeting their business goals through providing comprehensive support, product education and identifying and driving adoption opportunities. You will serve as an internal advocate for the customer and ...

  • Technical Support Manager (7 - 12 yrs)

    iQuest Consultants - timesjobs

    Copyright Medtech Limited Page 1 of 2: Technical Support ManagerDesignation: Technical Support ManagerRole(s):1) Utilizing knowledge of the customer environment, deliver timely and high quality incidentresolution focusing on root cause analysis, prevention, and knowledge transfer.2) Effectively man...

  • Assistant Manager - Technical Support (5 - 10 yrs)

    Zycus Infotech Pvt Ltd - timesjobs

    Assist the Manager in Organising, Planning and Implementing StrategyEnsure schedules and objectives are metCommunicate with clients and evaluate their needs and specificationsEnsuring high quality, up-to-date documentation exists for all service arrangements with our customersCreate reports, analys...

  • Associate Manager, Technical Support (5 - 10 yrs)

    RED HAT INC. - timesjobs

    Guide the front-line technical production support team covering Red Hat Enterprise Linux (RHEL)Build and lead the management technical team, consisting of junior to senior technical support engineersManage customer requests coming via phone calls or web and maintain high level of customer satisfact...

  • Assistant Manager-Technical Support (2 - 5 yrs)

    Cyfuture India Pvt Ltd. - timesjobs

    Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.More than 2 years of experience in managing a team of technical specialistsExcellent verbal/written communication skills.Should be Tech. Savvy.Should be open to work in 24 by 7 environments.Act ...

  • Technical Support Manager (7 - 12 yrs)

    iQuest Consultants - timesjobs

    Copyright Medtech Limited Page 1 of 2: Technical Support ManagerDesignation: Technical Support ManagerRole(s):1) Utilizing knowledge of the customer environment, deliver timely and high quality incidentresolution focusing on root cause analysis, prevention, and knowledge transfer.2) Effectively man...

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