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Process Mapping

Process mapping is a workflow diagram to bring forth a clearer understanding of a process or series of parallel processes. It is a step in workflow management that seeks to create transparent processes that can be easily assessed and adjusted to increase efficiency. In this diagram, main activities, information flows, interconnections, and measures are depicted as a collage on a large sheet of (commonly brown) paper, with different colored 'Post-it' notes or slips of paper. This graphic representation allows an observer to 'walk-through' the whole process and see it in its entirety.

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