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Interactive Voice Response (IVR)

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.

This tag is listed under Development & Implementations and Telecommunications Community

IT Blogs & Reviews

IVR technology: Working and its applications | Amelia on 05 November 15

As per the IT company Gartner, by 2020 around 85 percent of the consumers will be ...

Call Center Software Solutions Entertaining Providers, ... | Alex on 02 July 15

I donâ€™t remember the last time when I visited my branch to operate may bank ...

Telecommunications

IT Blogs & Reviews

Making the Case for a Career in IT | Jesse on 21 March 19

Whether you’re a college student looking to get started in a promising career ...

All About Exchange Database, Log Files and Database Rec... | Sandy on 27 October 18

Exchange Database is the platform for Exchange Server. Users on MS Exchange have their ...

What Is Fiber Optic Cable and How Does It Work? | Rita on 06 October 18

With the increasing needs for quicker data transmission speed in network, fiber optic ...

Ways to Search for a New Job | Tracy on 27 September 18

It's banality, yet evident: Finding a job is a full-time job. Regardless of whether ...

How Modern Communication Tech Makes Life More Convenien... | Emma on 26 September 18

If there’s one word to describe modern society as a whole, it’s this: ...

5 Things To Consider Before Choosing Voip For Small Bus... | Voiptech on 12 June 18

VoIP remains for Voice over Internet Protocol. It is likewise alluded to as IP ...

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Awards & Accolades for MyTechLogy

Winner of REDHERRING Top 100 Asia

Winner of
REDHERRING
Top 100 Asia

Finalist at SiTF Awards 2014 under the category Best Social & Community Product

Finalist at SiTF Awards 2014 under the category Best Social & Community Product

Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System & Best Talent Management Software

Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System

Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System & Best Talent Management Software

Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software

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