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CompTIA A+ Part 5: Mobile Devices and Troubleshooting

Course Summary

Part 2 of 2 in the CompTIA A+ (220-802) series. This introductory course covers all the essential information you need to get started with a career as a computer technician. In this course, you?ll learn to install operating systems, perform preventat


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    Course Syllabus

    ● Virtualization
        ◦ What Virtualization Is
        ◦ Benefits of Virtualization
        ◦ System Requirements
        ◦ Virtualization Environment
    ● Security Fundamentals
        ◦ Overview of Security
        ◦ Common Threats
        ◦ Phishing
        ◦ Hoaxes
        ◦ Dumpster Diving and Tailgating
        ◦ Shoulder Surfing
        ◦ Malicious Software (Malware)
        ◦ Prevention Methods
        ◦ Securing a Workstation
    ● Data Destruction/Disposal
        ◦ Data Gone Rogue
        ◦ Secure Data Disposal Techniques
    ● Securing SOHO Networks
        ◦ Securing a SOHO Wireless/Wired Network
        ◦ Change Default User-names and Passwords
        ◦ Change SSID
        ◦ Disabling SSID Broadcast
        ◦ Enable MAC Filtering
        ◦ Assign Static IP Addresses
        ◦ Disabling Ports
    ● Working with Mobile Devices
        ◦ Introduction
        ◦ Device Types and Form Factors
        ◦ Comparing Laptops and Tablets
        ◦ Screen Orientation
        ◦ Touchscreen Technology
        ◦ Mobile Device Usage
        ◦ Mobile Operating Systems
        ◦ Data Synchronization
        ◦ Securing Mobile Devices
    ● Troubleshooting Theory
        ◦ Introduction
        ◦ Troubleshooting Overview
        ◦ Troubleshooting Process
        ◦ Identify the Problem
        ◦ Interviewing Technique
        ◦ Establish a Theory of Probable Causes
        ◦ Test Your Theory
        ◦ Create a Plan to Resolve the Issue
        ◦ Apply the Fix and Verify the Results
        ◦ Document the Results
        ◦ Use Available Resources and Documentation
    ● Troubleshooting Common Symptoms and Tools
        ◦ Introduction
        ◦ Motherboard, RAM, CPU, and Power Supply Issues
        ◦ Hard Drive and RAID Array Issues
        ◦ Video and Display Issues
        ◦ Networking Issues
        ◦ Operating System Issues
        ◦ Security Issues
        ◦ Malware Removal
        ◦ Laptop Issues
        ◦ Printer Issues
    ● Preparing for Your CompTIA A+ 220-802 Certification Exam
        ◦ Introduction
        ◦ Exam Overview
        ◦ Exam Objectives
        ◦ Study Recommendations
        ◦ Exam Preparation
        ◦ Don't Panic!
    ● Next Steps
        ◦ Introduction
        ◦ What We Learned
        ◦ Follow Up
        ◦ What's Next?

     


Course Fee:
USD 29

Course Type:

Self-Study

Course Status:

Active

Workload:

1 - 4 hours / week

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