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Effective Email Communication

Course Summary

In this course you will learn how to set up your email messages to increase the chances of being opened and responded to, and have the maximum impact on the reader. As you go through this course you will learn how to set up things in your email client, an


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    Course Syllabus

    ● Effective Email Communication - Building The Right Foundation
        ◦ Introduction
        ◦ Every Email has A Purpose
        ◦ Creating A Killer Email Signature
        ◦ Developing Your Tagline
        ◦ 5 Elements of an Email Message
        ◦ Using To, CC and BCC Better
        ◦ Your Email Address and From Name
        ◦ How to Address The Reader
    ● Effective Email Communication - Example Email Messages
        ◦ Introduction
        ◦ First commmunication to a new contact
        ◦ Making a virtual introduction
        ◦ Responding to a virtual introduction
        ◦ Period follow-up with a contact
        ◦ Newsletter to friends/colleagues
        ◦ Poor example: asking too much
        ◦ Responding to a negative email
    ● Effective Email Communication - Additional Thoughts and Wrap-up
        ◦ Introduction
        ◦ When to use Reply & Reply All
        ◦ Effective Vacation and Auto Responder messages
        ◦ Fonts, images, colors and backgrounds
        ◦ Email Best Practices: My email to YOU
        ◦ Conclusion of Effective Email Communication

     


Course Fee:
USD 29

Course Type:

Self-Study

Course Status:

Active

Workload:

1 - 4 hours / week

This course is listed under Development & Implementations Community

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