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Dynamics CRM Developer - Part 1

Course Summary

The Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM. This is the first in a three part course series that introduces Dynamics CRM to deve

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    Course Syllabus

    ● Overview
        ◦ Introduction
        ◦ Introducing Dynamics CRM
        ◦ Demo: Looking around CRM
        ◦ CRM Architecture
        ◦ Demo: Getting started with a trial organization
        ◦ Wrapping up
    ● Overview Applications
        ◦ Sales module overview
        ◦ Demo: Sales process
        ◦ Demo: New sales process forms
        ◦ Marketing overview
        ◦ Demo: Marketing lists and quick campaigns
        ◦ Service overview
        ◦ Demo: Knowledge base articles and cases
        ◦ Other key entities
    ● Overview Platform
        ◦ CRM Platform Overview
        ◦ User Authentication
        ◦ CRM Multi-tenant
        ◦ Demo: Deployment Manager
        ◦ Online vs. On Premise
    ● Platform Overview
        ◦ CRM Configuration Overview
        ◦ Demo: Administrative Settings
        ◦ Key Points - Administration Settings
        ◦ Demo: Business Management Settings
        ◦ Data Management Overview
        ◦ Demo: Data Management
        ◦ Document Management
        ◦ Demo: Collaboration Settings
        ◦ Configuration Wrap Up
    ● Business Units, Teams and Users
        ◦ Business Units
        ◦ Demo: Creating Business Units
        ◦ Tips in Business Unit Creation
        ◦ Demo: Working With Teams
        ◦ More on Teams and Users
        ◦ Demo: Users
        ◦ User Licensing
    ● Security Module
        ◦ Security Overview
        ◦ Managing Security Roles
        ◦ Demo: Security Roles
        ◦ Tips - Security Roles and Sharing
        ◦ Field Level Security
        ◦ Demo: Sharing and Field Level Security
        ◦ Building A Security Model
    ● Overview of Programmability
        ◦ Overview Customization and Programmability
        ◦ Demo: Customize and Entity
        ◦ Other Customizations
        ◦ Demo: Client Side Customization
        ◦ API
        ◦ Demo: Connecting and Requests
        ◦ Azure and Wrapping Up
    ● Introduction to Solutions
        ◦ Getting Started With Solutions
        ◦ Demo: Create and Change a solution
        ◦ Solution Life Cycle and Behavior
        ◦ Demo: Working With Solutions
        ◦ Managed vs. Unmanaged, Summary
    ● CRM Data Modeling
        ◦ Introduction to Data Modeling
        ◦ Demo: Data Modeling
        ◦ Options, Tips and Summary


Course Fee:
USD 29

Course Type:


Course Status:



1 - 4 hours / week

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