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UX Design Techniques: Analyzing User Data

Course Summary

 Learn how to gather user data through careful observation, and transform that data into actionable project ideas for a more user-centric design.   


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    Course Syllabus

    Introduction
    Welcome
    1. Data Analysis in the User-Centered Design (UCD) Process
    Getting data to analyze
    Turning observations into actionable data
    Data: The key to user-centered designs
    2. Gathering User Data
    Observing users
    Understanding good observation techniques
    Gathering the information
    3. Experience Mapping
    Experience maps depict user interactions
    Building an experience map
    Creating a successful experience map
    4. Actionable Data
    Knowing the pain points
    Setting goals
    Understanding metrics
    Conclusion
    Rich user data in an actionable format


Course Fee:
USD 25

Course Type:

Self-Study

Course Status:

Active

Workload:

1 - 2 hours / week

This course is listed under Data & Information Management Community

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Winner of
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Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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