MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.


I'm not curious

ITIL Foundation Course

Course Summary

This course will prepare you for the ITIL Foundation exam


  • +

    Course Syllabus

    • Course Introduction
      • Course Introduction
      • Tutor Contact Information
      • Introducing ITIL
      • Lesson 1: Introducing ITIL
    • Stakeholders and Roles
      • Service Management and Stakeholders
      • Service Management and Stakeholders
      • Functions, Roles & Processes
      • Functions, Roles & Processes
      • The Service Lifecycle
      • The Service Lifecycle
    • Service Strategy
      • Service Strategy - Key Concepts
      • Service Strategy - Key Concepts
      • Service Strategy - Processes
      • Service Strategy - Processes
    • Service Design
      • Service Design - Key Concepts
      • Service Design - Key Concepts
      • Service Design Processes - Part 1
      • Service Design Processes - Part 1
      • Service Design Processes - Part 2
      • Service Design Processes - Part 2
    • Service Transition
      • Service Transition Processes - Part 1
      • Service Transition Processes - Part 1
      • Service Transition Processes - Part 2
      • Service Transition Processes - Part 2
    • Service Operation
      • Service Operation Processes
      • Service Operation Processes
      • Service Operation Functions
      • Service Operation Functions
    • Continual Service Improvement
      • Continual Service Improvement
      • Continual Service Improvement
    • Roles and Technology
      • Roles
      • Roles
      • Technology Considerations
      • Technology Considerations
    • The Sample Exam
      • The Sample Exam
    • Next Steps...
      • Requesting an Exam
      • Requesting an Exam 2


Course Fee:
USD 229

Course Type:

Self-Study

Course Status:

Active

Workload:

1 - 4 hours / week

This course is listed under Networks & IT Infrastructure and Project & Service Management Community

Attended this course?

Back to Top

Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url

Back to Top