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Pass the Cisco CCNA Voice 640-461 exam (ICOMM) Downloadable

Course Summary

Detailed, practical and in-depth explanations and demonstrations of Cisco UC products. David has taught UC for >10 years


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    Course Syllabus

    • Introduction and Welcome
      • Introduction and Welcome
    • UCS Overview and Voice Basics
      • UCS Intro Part 1: Business challenges today, Networking, SRND Guide Overview
      • UCS Intro Part 2: UC500, CUCME, Cisco Unity Connection and Express
      • Voice Introduction Part 1a: History of Voice, Carbon Microphone
      • Voice Introduction Part 1b: Telephone Componets, Call Progress Tones
      • Voice Introduction Pt 2a: Local Loop, PABX / PBX, Line vs Trunk
      • Voice Introduction Pt 2b: On hook / off hook indication, Loop Start, Delay Start
      • Voice Introduction Pt 2c: Ear and mouth / Earth and Magneto (E&M) ports
      • Digital Voice and Digital Circuits Part 1a: Issues with Analog voice, Sampling
      • Digital Voice and Digital Circuits Part 1b: Encoding, Codecs, Companding
      • Digital Voice and Digital Circuits Part 1c: Wave Form codecs, LD-CELP, CS-ACELP
      • Digital Voice and Digital Circuits Part 2a: Codec Complexity
      • Digital Voice and Digital Circuits Part 2b: Voice sample sizes
      • Digital Voice and Digital Circuits Part 2c: RTP and RTCP explained
      • Digital Voice and Digital Circuits Part 3a: Time Division Multiplexing, T1 / DS1
      • Digital Voice and Digital Circuits Part 3b: Channel Associated Signaling
      • Digital Voice and Digital Circuits Part 3c: ISDN Q.921, Q.931, TEI, LAPD
    • VoIP Infrastructure Requirements and Phone Start-up Process
      • VoIP Infrastructure Requirements and Phone Start-up Process Part 1a
      • VoIP Infrastructure Requirements and Phone Start-up Process Part 1b
      • VoIP Infrastructure Requirements and Phone Start-up Process Part 1c
      • VoIP Infrastructure Requirements and Phone Start-up Process Part 2
    • Dial Peers and CUCME Initial Configuration
      • Dial Peers and CUCME Initial Configuration Part 1a: VIC cards vs WIC cards
      • Dial Peers and CUCME Initial Configuration Part 1b: “session target ipv4″
      • Dial Peers and CUCME Initial Configuration Part 1c: Hidden dial peers
      • Dial Peers and CUCME Initial Configuration Part 2a: Telephony Service, Max-dn
      • Dial Peers and CUCME Initial Configuration Part 2b: EFXS explained
      • Dial Peers and CUCME Initial Configuration Part 2c: Incoming call legs
      • Dial Peers and CUCME Initial Configuration Part 2d: dial-peer 0, Codec selection
    • CUCM Initial Configuration
      • CUCM Initial Configuration Part 1a: Required Services, Removal of DNS
      • CUCM Initial Configuration Part 1b: Software upgrades, Remote Support, Restore
      • CUCM Initial Configuration Part 2: Phone web browser, Device Pools
      • CUCM Initial Configuration Part 3a: CUCM Groups, 1:1 Redundancy
      • CUCM Initial Configuration Part 3b: Viewing codec used by IP Phones
      • CUCM Initial Configuration Part 4a: Device Pools, Locations
      • CUCM Initial Configuration Part 4b: Call Admission Control (CAC)
      • CUCM Initial Configuration Part 4c: Automated Alternate Routing (AAR)
      • CUCM Initial Configuration Part 5a: Phone Button Templates, Speed Dials
      • CUCM Initial Configuration Part 5b: Common Phone Profile Configuration
    • User Accounts and AD Integration
      • User Accounts and AD Integration Part 1: End Users versus Application Users
      • User Accounts and AD Integration Part 2: LDAP synchronization
      • User Accounts and AD Integration Part 3: Active Directory, LDAP filters
    • Call Routing
      • Call Routing Part 1: Overview
      • Call Routing Part 2: Call routing examples, Best match dialing
    • Class of Service
      • CUCM Part 1a: Overview, Example requirements
      • CUCM Part 1b: Forced Authorization Codes (FAC) / Pin Codes
      • CUCM Part 1c: Partition and CSS explained
      • CUCM Part 1d: Line and Device CSS
      • CUCME Part 2: Call legs explained in relation to COR
    • CUCM Features
      • CUCM Features Part 1a: Music on Hold (MOH), MOH RTP streams
      • CUCM Features Part 1b: Directed Call Pickup Groups
      • CUCM Features Part 2a: Shared lines, Hunt Groups
      • CUCM Features Part 2b: Top down algorithm, RNA Reversion Timeout
      • CUCM Features Part 2c: Call Park, Advanced Ad Hoc conferencing
    • Unity Connection Voice Messaging
      • Extension Mobility A: Overview, Login Process
      • Extension Mobility B: Configuration Checklist and process
      • Extension Mobility C: Full demonstration
      • Unity Connection Voice Messaging Part 1a: Unity connection overview
      • Unity Connection Voice Messaging Part 1b: MWI configuration
      • Unity Connection Voice Messaging Part 1c: Demonstration of full process
      • Unity Connection Voice Messaging Part 2a: SIP, PIMG, TIMG integration options
      • Unity Connection Voice Messaging Part 2b: Call Handlers, TRAP integration
      • Unity Connection Voice Messaging Part 2c: Message Aging / Quotas Policy
      • Unity Connection Voice Messaging Part 2d: LADP integration
    • Presence
      • Presence Part 1a: Unified presence introduction
      • Presence Part 1b: Phone template configuration
      • Presence Part 1c: Missed call presence, Presence Groups
      • Presence Part 2a: Cisco Unity Presence explained, CUPC features
      • Presence Part 2b: Enterprise Instant Messaging, Outlook integration
      • Presence Part 3a: CUCM Steps for integration
      • Presence Part 3b: CUPS Steps for integration
      • Presence Part 3c: Diagnostics tools and System Configuration Troubleshooter
      • Presence Part 4a: Cisco Unified Personal Communicator (CUPC) requirements
      • Presence Part 4b: View status information, set status information
    • CUCM RTMT, Mobility and Configuration Professional
      • Real Time Monitoring Tool RTMT A: Overview, Requirements, Supported platforms
      • Real Time Monitoring Tool RTMT B: Performance counters demonstration
      • Unified Mobility A: Overview, Mobile Connect (Single Number Reach)
      • Unified Mobility B: Mobile Connect – Step by step configuration
      • Cisco Configuration Professional: Overview, Download and installation
    • Quality of Service
      • Quality of Service (QOS) Part 1a: QOS SRND guide, After converged networks
      • Quality of Service (QOS) Part 1b: Queuing delay, Jitter, WRED introduction
      • Quality of Service (QOS) Part 2a: QOS definition, Identify traffic
      • Quality of Service (QOS) Part 2b: Methods to implement QOS, Best effort
    • Bonus Material
      • DSP Transcoding and Conferencing Part 1
      • DSP Transcoding and Conferencing Part 2
      • SIP Phone and SIP Dial Peer Configuration Part 1
      • SIP Phone and SIP Dial Peer Configuration Part 2
      • Good Bye


Course Fee:
USD 97

Course Type:

Self-Study

Course Status:

Active

Workload:

1 - 4 hours / week

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