This course is about teaching IT Managers how to standardize troubleshooting skills and procedures to build their all star technical team. This program teaches managers how to:
- Screen and hire the right applicants objectively
- Design and customize team drills based on their native IT environment
- Build a troubleshooting tool for resolving all kinds of technical issues
Take this one-of-a-kind IT troubleshooting manager’s course now and start building your technical team to provide consistent and reliable technical support.