Zoho CRM: Overview and Getting Started is designed for the new Zoho CRM users who need to start from the beginning. This course explains the core features of Zoho CRM and aims to get a new Zoho CRM user comfortable with the most important CRM features as fast as possible. By the end of the course, users should be comfortable using the basic features of Zoho CRM and be able to easily add and track leads for their business. The people that should take this course are:
- People whose company has decided to adopt and deploy Zoho CRM and need to learn how to use the system.
- People who are joining a sales position in a new a company that is using Zoho CRM
- Salespeople who want to get a better understanding for how a CRM works.