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Cisco CCNA Voice: Configuration and Advanced Features

Course Summary

Part 2 of 2 in the Cisco CCNA Voice (640-461 ICOMM) series. This Cisco CCNA Voice course will enhance your ability to build and deploy a Cisco telephony system for SMB environments. It includes building a lab from start to finish, best practices, and lice

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    Course Syllabus

    ● Configuring Users, Devices, and Gateways
        ◦ Introduction
        ◦ Implementing/Configuring End Users
        ◦ Configuring Call Routing
        ◦ Configuring Directory Numbers
        ◦ Configuring Class of Control
        ◦ Media Resource Groups
        ◦ Device Configuration
        ◦ Voice Gateway Configuration/SRST
        ◦ What We Covered
    ● Configuring Specialized Applications in CUCM
        ◦ Introduction
        ◦ Understanding/Configuring Extension Mobility
        ◦ Configuring Call Coverage Features
        ◦ Enabling Auto-Registration of IP Phones
        ◦ Understanding Mobility Features
        ◦ What We Covered
    ● System Maintenance and Troubleshooting in CUCM
        ◦ Introduction
        ◦ Cleaning Up/Optimizing the System
        ◦ Verifying Device Connectivity/Status
        ◦ Message Waiting (MWI) Verification
        ◦ Enabling Remote Access to CUCM
        ◦ What We Covered
    ● Cisco Unity Connection
        ◦ Introduction
        ◦ Voice Messaging Overview/Principles
        ◦ Cisco Unity Connection Features
        ◦ Call Routing
        ◦ Integration with CUCM
        ◦ Unity Connection Configuration
        ◦ System Maintenance
        ◦ Troubleshooting
        ◦ What We Covered
    ● Cisco Unified Presence
        ◦ Introduction
        ◦ Overview of Cisco Unified Presence
        ◦ CUCM Native Presence
        ◦ Cisco IP Phone Messenger
        ◦ Cisco Unified Personal Communicator
        ◦ Administrative Interfaces
        ◦ Configuration of Cisco Unified Presence
        ◦ Integration with CUCM
        ◦ Troubleshooting
        ◦ What We Covered
    ● Reporting Functions
        ◦ Introduction
        ◦ Overview of Cisco UC Reporting
        ◦ CUCM Reporting
        ◦ What We Covered
    ● Advanced Features and Applications
        ◦ Introduction
        ◦ Hunt Groups
        ◦ Call Handlers
        ◦ Conferencing
        ◦ Bulk Administration
        ◦ Disaster Recovery/Backup
        ◦ SIP Trunking
        ◦ What We Covered
    ● Preparing for Your CCNA Voice 640-461 Exam
        ◦ Introduction
        ◦ Final Content/Topic Overview
        ◦ About the Test-Taking Environment
        ◦ Understanding the Cisco Confidentiality Agreemnet
        ◦ General Test-Taking Tips for Success
        ◦ Cisco Test-Taking Strategies
        ◦ What We Covered
    ● Next Steps
        ◦ Introduction
        ◦ Where You Started
        ◦ What You've Accomplished
        ◦ CCNP Voice Training Track
        ◦ What We Covered


Course Fee:
USD 29

Course Type:


Course Status:



1 - 4 hours / week

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