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Cisco CCNA Voice: Voice Overview and Lab Setup

Course Summary

Part 1 of 2 in the Cisco CCNA Voice (640-461 ICOMM) series. This Cisco CCNA Voice course will enhance your ability to build and deploy a Cisco telephony system for SMB environments. It includes building a lab from start to finish, best practices, and lice

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    Course Syllabus

    ● Getting Started with Cisco CCNA Voice
        ◦ Introduction
        ◦ About Your Instructor
        ◦ About the Course
        ◦ How to Use the Course
    ● Voice Foundations: Legacy Telephony
        ◦ Introduction
        ◦ Introduction to Telephony
        ◦ The Public Switched Telephone Network
        ◦ Analog Telephony
        ◦ Digital Telephony
        ◦ Traditional Phone Systems
        ◦ What We Covered
    ● Voice over IP Building Blocks
        ◦ Introduction
        ◦ Digital Signal Processors
        ◦ Voice Codecs
        ◦ VoIP Signaling Protocols
        ◦ VoIP Transport Protocols
        ◦ Quality of Service and Network Mechanics
        ◦ What We Covered
    ● CCNA Voice Lab Setup
        ◦ Introduction
        ◦ Topology
        ◦ Accessing Resources
        ◦ Hardware
        ◦ Software (8.x)
        ◦ Outline of Tasks to be Performed
        ◦ What We Covered
    ● Cisco Unified Communications Overview and IP Endpoints
        ◦ Introduction
        ◦ Call Control
        ◦ Voice Messaging
        ◦ Presence
        ◦ Conferencing
        ◦ Contact Center
        ◦ Current Cisco IP Phone Models
        ◦ Power over Ethernet (PoE)
        ◦ VLAN Mechanics and Configuration
        ◦ What We Covered
    ● CUCME Dial Plan Fundamentals
        ◦ Introduction
        ◦ What is a Dial Plan?
        ◦ Dial Peers
        ◦ Dial Plan Best Practices
        ◦ What We Covered
    ● CUCM Dial Plan Fundamentals
        ◦ Introduction
        ◦ CUCM Dial Plan Syntax
        ◦ Digit Analysis in CUCM
        ◦ Class of Control
        ◦ Advanced Features
        ◦ What We Covered
    ● Overview of CUCME
        ◦ Introduction
        ◦ Supported Hardware Platforms
        ◦ Feature Set
        ◦ Interaction with Endpoints
        ◦ PSTN Connectivity
        ◦ Administration
        ◦ What We Covered
    ● Configuring CUCME from the CLI
        ◦ Introduction
        ◦ Data VLAN Configuration
        ◦ Voice VLAN Configuration
        ◦ Directory Number and IP Phone Configuration
        ◦ Dial Plan Configuration
        ◦ What We Covered
    ● Configuring CUCME from the GUI
        ◦ Introduction
        ◦ CUCME GUI Tools Overview
        ◦ Network Configuration
        ◦ Directory Number and IP Phone Configuration
        ◦ Cisco Unity Express Basics and Configuration
        ◦ CUCME/CUE Troubleshooting
        ◦ What We Covered
    ● Overview of CUCM
        ◦ Introduction
        ◦ CUCM Overview
        ◦ Deployment Models/Types
        ◦ Server Roles and Database Communication
        ◦ System Administration
        ◦ User Types, Roles and Groups
        ◦ Interaction with Endpoints
        ◦ Foundational Configuration Elements
        ◦ What We Covered


Course Fee:
USD 29

Course Type:


Course Status:



1 - 4 hours / week

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