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Technology Courses for Incident Management (IcM)
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Whether you use technology for business or personal reasons, this course will provide you with the knowledge you need to establish a formal approach to managing information security incidents when they occur.
In this course, you will learn about the goals, objectives, interfaces and purpose of Incident Management, a key ITIL® process, and how it is used in real life. Case studies will illustrate the benefits companies have derived through process maturity. ITIL is a registered trade mark of AXELOS Limited.