For small companies, it is essential that their IT system and equipment runs smoothly and works perfectly at all times. Large companies can afford to call in an emergency computer expert at short notice to deal with any problems quickly, but this could be a major expense for a smaller company. It is also likely that it will take longer to find someone suitable, so you will waste valuable time and money waiting for someone to arrive so you can get up and running again.
Have a Contingency Plan
The best possible contingency plan for a small company is to get yourself an IT support company who will always be available to help you out with any IT-related problems you encounter. They can help with all sorts of issues, from the security to the software to the computers themselves, so they can ensure everything runs smoothly and nothing ever needs to turn into a disaster. Opt for a local company, so if youâre in Portsmouth go for a Portsmouth IT support company, so that they can get there ASAP if any urgent problems arise.
One of the main advantages of a local company is that they can come in if there are any tasks which canât be carried out using remote access to your system. For example, any problems with the equipment or the computers themselves will need to be dealt with in person, and this can be done by a computer expert who wonât have far to travel, so it will be sorted quickly.
Keep Safety At Forefront
If you donât have any computer experts in your office, itâs not always easy to tell which documents are safe to open and which are riddled with viruses. If someone absent-mindedly opens something dodgy, it can bring down the entire system with a series of complicated viruses and infections, so youâll need an expert to tackle this immediately. On the other hand, get them to install good anti-virus software immediately, as when it comes to viruses, prevention is always better than cure.
You might just need someone to oversee everything who understands your situation without having to explain it every time to new people on a hotline. If you have a dedicated company who look after your IT needs, they will know the history and the software you use without having to ask every single time, so everything will be more efficient. If they have access to your system themselves, they might even be able to fix problems remotely and perform updates without them ever having to bother you, so the whole process will be much easier and less stressful.
Dave G. is a freelance business IT consultant who helps companies to plan for their future computing needs