No Tech Staff? Why Small Businesses Should Consider B2B IT Services

If you want to understand how modern B2B IT services, it helps to think about how the paradigm of cloud computing. Whereas in the past you may have had to purchase a boxed productivity software solution that you had to install in the office server while also managing licenses for each of your employees, these days you can simply choose a cloud service subscription plan.

B2B IT services are similar to business process outsourcing in the sense that they allow company owners and project managers to contract a third party for the purpose of handling some of their operations. To further understand B2B IT services, consider the five benefits below:

Reduced Payroll

Keeping an in-house IT staff means paying salaries and benefits to employees whose wages tend to be higher due to increased demand for tech professionals. IT managed services tend to cost a fraction of the average payroll for an IT department.

Reduced Hardware Expenditures

Many providers of IT managed services also offer cloud platforms to host no just data but also software and entire office information systems. This translates into substantially reduced hardware requirements; many business owners only have to provide inexpensive clients such as laptops or tablets for their employees.

Efficient Tech Support

One of the challenges faced by in-house IT departments consists of being able to operate a help desk environment while they handle their regular duties. With Ottawa managed services and other B2B IT resources, tech support is constantly provided via online channels, troubleshooting can be performed remotely, and support tickets are reduced by means of monitoring and maintenance.

Disaster Recovery Planning

Many small business owners are ruefully unprepared for major data losses caused by natural disasters, cybercrime or service outages. Backup and restore procedures are at the heart of B2B IT services, and thus company principals and their managers can have greater peace of mind when formulating their disaster recovery plans.

Compliance Matters

This benefit of B2B IT services is seldom discussed because it does not affect all industries equally; however, companies dedicated to providing legal and medical service are very familiar with compliance requirements set by regulatory agencies. B2B IT service providers tend to be very familiar with data collection, retention, storage, security, and other issues related to legal compliance.