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Strategies One Must Adopt To Enhance The Mobile Banking Experience

Published on 08 March 17
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Right from the prime organizations, to various businesses and now financial institutions are accepting mobility in order to improve user engagement and enhance conversion rates. Indeed, mobile banking has become a vital part of almost every financial business in the past couple of years. Though, they still find it difficult to provide banking services and ingenious mobile solutions together.

However, using the below mobile strategies by Android application development companies can help them in shaping their financial institutions:


1. Streamlining The Payment Process Using Essential Mobile Payment Tool


Gone are the days, when payments for person to person were handled casually. With the constant rise in the development of new smartphones and tablets, users who own them can receive or initiate payments quickly, on the move. According to a study, the mobile payments market will grow up to 90 billion by the end of the year 2017. And so, it is foremost that the financial institution is using mobile payment tools that will help them rationalize the regular personal payment system.

For example, financial businesses can make use of PayPal to assist users with the ability to initiate payments through mobile devices. This will ultimately help them in enhancing user engagement, which will result in an increased customer base.


2. Personalizing Customer Experiences Via Mobile Applications


Providing users with sufficient products and services can help businesses in giving a competitive benefit in the industry. Therefore, various financial institutions are pushing themselves to provide solutions that will help them in increasing their customer’s satisfaction. That’s the reason why banks today are not just providing regular banking services via mobile applications, but also trying to sell their products and services through the applications.


However, various other banks are also using mobile applications to expand their customer base. Thus, financial institutions must develop an application that can deliver best user experience. Fortunately, they can find various eminent Android application development companies and other application development organizations that can help in developing unique and beneficial apps that can meet the client's specific needs.


3. Saving The Time With Mobile Wallet


Thanks to the technology and mobile wallets, people no longer need to go through the inconvenience of debit/credit cards and managing cash. However, credit and debit cards have made people think that they can move cashless and enjoy making payments digitally, the increased usage of mobile devices has somehow obstructed this flow. Simply, the arrival of mobile wallets has replaced the traditional wallets. However, going cashless may look like the latest trend, but in the coming time, payments will be initiated using the digital technologies of mobile wallets.


The new generation has already started making use of this digital payment technology, which has helped in growing its popularity. With the use of mobile wallets, users won’t have to fear of losing their credit/debit cards or their information, since everything is stored directly on their mobile wallets. In spite of the benefits, mobile wallets may also raise security concerns. And so, using mobile wallet services can turn out to be a potential opportunity as well as a challenge for the financial institutions.


4. Making Financial Transactions More Comforting Using Wearable Technology


Perhaps, businesses may choose to follow similar strategies that their contenders may be using to enhance their user experience through mobile banking. Though, to stand apart from the competition, rather than doing the similar things like their peers, it would be much better to adopt some latest technologies. New generation users like to use wearable devices, and therefore influencing it can provide them the opportunity of delivering a great customer experience.


A wearable device such as smartwatches and much more when connected with an application helps in delivering financial information immediately. Though wearable devices are considered new, but their business is predicted to grow more by 2018. So, choosing such a technology will surely place the business in a better position as a financial enterprise.


5. Reducing Risks Associated With Security and Authentication


With the increase in security risks, security has become a matter of concern for almost every financial enterprise. According to a report related to cybercrime, it was found that incorrect authentication methods were the key reasons of causing maximum fraud incidents for mobile. And, customers are not taking any correct action to protect their vital information against those attacks on their devices. This can result in a huge loss in the banking sector. Thankfully, biometric authentication can help banks in dealing with such security challenges.


Fingerprints are used to identify the authenticated user in the biometric identifier. In fact, it is an user-friendly and easy approach as compared to password since it saves them from the difficulty of remembering it every time.


Conclusion


Presently, almost every business is facing strong competition. When it comes to running a financial institution, then it becomes important for embracing mobile strategies and trends that can help in running effectively and efficiently. Moreover, using latest mobile trends of top Android application development companies will help in building trust among consumers and help in increasing ROI. Using the mobile strategies efficiently will help in making the banking experience as seamless and smooth as possible for the businesses as well as their clients.

















Right from the prime organizations, to various businesses and now financial institutions are accepting mobility in order to improve user engagement and enhance conversion rates. Indeed, mobile banking has become a vital part of almost every financial business in the past couple of years. Though, they still find it difficult to provide banking services and ingenious mobile solutions together.

However, using the below mobile strategies by Android application development companies can help them in shaping their financial institutions:

1. Streamlining The Payment Process Using Essential Mobile Payment Tool

Gone are the days, when payments for person to person were handled casually. With the constant rise in the development of new smartphones and tablets, users who own them can receive or initiate payments quickly, on the move. According to a study, the mobile payments market will grow up to 90 billion by the end of the year 2017. And so, it is foremost that the financial institution is using mobile payment tools that will help them rationalize the regular personal payment system.

For example, financial businesses can make use of PayPal to assist users with the ability to initiate payments through mobile devices. This will ultimately help them in enhancing user engagement, which will result in an increased customer base.

2. Personalizing Customer Experiences Via Mobile Applications

Providing users with sufficient products and services can help businesses in giving a competitive benefit in the industry. Therefore, various financial institutions are pushing themselves to provide solutions that will help them in increasing their customer’s satisfaction. That’s the reason why banks today are not just providing regular banking services via mobile applications, but also trying to sell their products and services through the applications.

However, various other banks are also using mobile applications to expand their customer base. Thus, financial institutions must develop an application that can deliver best user experience. Fortunately, they can find various eminent Android application development companies and other application development organizations that can help in developing unique and beneficial apps that can meet the client's specific needs.

3. Saving The Time With Mobile Wallet

Thanks to the technology and mobile wallets, people no longer need to go through the inconvenience of debit/credit cards and managing cash. However, credit and debit cards have made people think that they can move cashless and enjoy making payments digitally, the increased usage of mobile devices has somehow obstructed this flow. Simply, the arrival of mobile wallets has replaced the traditional wallets. However, going cashless may look like the latest trend, but in the coming time, payments will be initiated using the digital technologies of mobile wallets.

The new generation has already started making use of this digital payment technology, which has helped in growing its popularity. With the use of mobile wallets, users won’t have to fear of losing their credit/debit cards or their information, since everything is stored directly on their mobile wallets. In spite of the benefits, mobile wallets may also raise security concerns. And so, using mobile wallet services can turn out to be a potential opportunity as well as a challenge for the financial institutions.

4. Making Financial Transactions More Comforting Using Wearable Technology

Perhaps, businesses may choose to follow similar strategies that their contenders may be using to enhance their user experience through mobile banking. Though, to stand apart from the competition, rather than doing the similar things like their peers, it would be much better to adopt some latest technologies. New generation users like to use wearable devices, and therefore influencing it can provide them the opportunity of delivering a great customer experience.

A wearable device such as smartwatches and much more when connected with an application helps in delivering financial information immediately. Though wearable devices are considered new, but their business is predicted to grow more by 2018. So, choosing such a technology will surely place the business in a better position as a financial enterprise.

5. Reducing Risks Associated With Security and Authentication

With the increase in security risks, security has become a matter of concern for almost every financial enterprise. According to a report related to cybercrime, it was found that incorrect authentication methods were the key reasons of causing maximum fraud incidents for mobile. And, customers are not taking any correct action to protect their vital information against those attacks on their devices. This can result in a huge loss in the banking sector. Thankfully, biometric authentication can help banks in dealing with such security challenges.

Fingerprints are used to identify the authenticated user in the biometric identifier. In fact, it is an user-friendly and easy approach as compared to password since it saves them from the difficulty of remembering it every time.

Conclusion

Presently, almost every business is facing strong competition. When it comes to running a financial institution, then it becomes important for embracing mobile strategies and trends that can help in running effectively and efficiently. Moreover, using latest mobile trends of top Android application development companies will help in building trust among consumers and help in increasing ROI. Using the mobile strategies efficiently will help in making the banking experience as seamless and smooth as possible for the businesses as well as their clients.

This blog is listed under Development & Implementations and Mobility Community

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