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How Can You Be Sure You Choose a Good Cloud Server Host?

Published on 23 March 17
Choosing a cloud vendor is not an easy task and there are some important things one should consider before signing up with any vendor. Below is listed some of the most important things you should consider to be sure you chose the best cloud server host:

1. The user interface provided by your cloud host is one of the most crucial elements which should influence your decision. Unless there is an easy-to-use and intuitive interface, the users may find it hard to learn how to use it. A customer-friendly interface will lessen the learning curve and is a key requirement these days.

2. The cloud vendor will offer you a Service Level Agreement which basically outlines the commitments the vendor shall provide so that in case these are not offered, you can be compensated. So, it is important to check whether you vendor offers a SLA and whether it is open to negotiating the terms of this agreement if you are not happy with it. You must also find out how the responsibilities will be shared with your provider in case of sudden outages.

3. Before you sign up with a cloud server host, it is imperative to understand the pricing systems and plans offered to you. The terms of the agreements should be clear to both parties and it may help to communicate with the sales personnel. You need to check whether they respond to your queries promptly. The faster a vendor can deploy the servers, the more reliable they are.

4. Public cloud hosting services will offer resources of different types and this may account for differences in the performance levels. You need to find out whether the storage is different for different vendors. This is usually the biggest cause for performance slowing down. Moreover, there are also some vendors which cannot prevent the activities of neighboring sites from affecting yours.

5. Security in the cloud is one of the biggest concerns for most businesses. The truth is that servers kept in secure climate-controlled rooms can be as prone to hacking threats as any web-connected device. Physical security can never be so strong so as to guard against all possible threats and attacks. The key to data security is defending it against web-based attacks through effective firewalls. You should ensure that your vendor can arrange for 24x7 on-site monitoring of the servers by qualified engineers. The vendor must take all appropriate measures like data encryption, virus detection and prevention, firewalls etc to avoid security breaches.

6. When choosing a cloud server host, you must find out about its data center location and infrastructure to be sure it can accommodate your resource needs. The physical location in particular is of utmost significance because the data centers should not be in regions prone to natural calamities. You need to verify whether the host will provide you with all infrastructure details and whether it is open to answering all your questions about their infrastructure.

7. Choosing a cloud server host means you should find out about their customer service support well in advance before you sign up. You will come across many cloud vendors claiming to offer excellent support for their clients. The truth is, it is very essential to check for the providers’ capabilities to resolve technical crisis. You must also find out whether this support is provided by the vendor free of cost or on a paid basis according to a pay-as-you-go model. It is also important to see whether your cloud vendor offer managed services.

8. Pricing is obviously one of the most important factors to take into account when selecting a cloud server host. Most of the cloud vendors will provide the pay-as-you-use model where clients only pay for resources they use and nothing extra. You should avoid vendors that force you to buy plans with pre-set RAM and CPU cores, making you actually over-purchase when you do not have the need for these resources. You need to find out about software licensing fees, installation charges, migration costs and prices for upgrades.

9. Last but not the least, you should not sign up with a cloud server host unless you have checked his financial background. You have to understand that a company which is in financial doldrums cannot be trusted to offer you long-term services. So, you should ideally check for its track record, investigate possible threats of mergers and acquisitions, and their funding sources. It may be a good idea to check press releases, online reviews about the company and client feedbacks.

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This blog is listed under Cloud Computing Community

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