2. Emphasize Your Strengths - Many IT companies attempt to become a one-stop resource for their customers. Although this is ideal if you can actually deliver on your promises, it could end up being very detrimental if you attempt to provide services that your team is not qualified to handle. Therefore, it is best focus on your strengths to help you stand out in a crowded marketplace. Keep in mind that your customers will have a wide variety of companies choose from, but everyone prefers to work with the best. In other words, if your team is exceptionally skilled at providing cloud storage solutions, you should focus on this one aspect of the IT industry to ensure that everyone receives a high level of service.
3. Focus on Your Employees - In order to please your customers, you must also have satisfied employees. After all, if your employees do not feel valued, they are much less likely to treat your customers in a satisfactory manner. Therefore, it is a good idea to take a page out of Google's book by providing your employees with valuable perks. Even if you do not have the financial resources to create a recreation room, there are several small ways that you can help improve employee morale. For example, you can enable your employees who work behind the scenes to adopt a casual wardrobe, and you should also consider providing at least one entertaining recreational option for break time.
Using these steps can help improve your company's overall performance, and this should make it much easier to compete in the crowded San Francisco marketplace. It is also important to utilize memorable marketing techniques that can be easily associated with your business. In other words, instead of creating basic flyers, you should consider handing out flash drives or mouse pads that incorporate your company's information instead.
Photo Credits: http://www.flickr.com/photos/14279744@N03/2563326640/, http://www.flickr.com/photos/sylvainkalache/6630257613/