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The Benefits of Using Cloud Communications Systems in Business

Published on 24 September 14
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It seems there is an announcement every week regarding a new advancement in technology that will forever change the world we live in. The Cloud has been this type of technological milestone, changing not only the way that we store data, but how we communicate with each other. At the present time, 75 percent of companies are utilizing the Cloud platform in some capacity. Industry experts claim the current global market for Cloud computing is approaching $160 billion. In the fast-paced business world that we live in, the Cloud can give a company the tools to help them succeed. Let's take a look at some of the key benefits that a company will experience if they begin to use Cloud communications systems:

Minimal Cost

The cost of using Cloud communications for small companies is cost-effective because there is no longer any need to install and maintain a traditional phone system. When a company chooses to host their phone system over the Internet, they are charged based on a "need now" basis. This means that they only have to pay for the communication services they need. Upgrades and high-end features are also available to small companies at a minimal cost.

Flexibility

Systems that are based on Cloud technology allow companies to use and install new features without any additional hardware being required. According to a curriculum consultant for online communications degree programs, this is especially helpful for businesses which experience constant growth.

Many Features

Cloud communications technology offers users a wide variety of advanced features such as automated attendants and advanced options for voice mail and email. Some of the other features include the ability for two Internet circuits to be connected on-site and edge traffic shaping, which ensures the quality of calls while also preserving bandwidth.

Mobility

Cloud-based communications allow remote workers to be able to easily talk to other employees and customers from any location.

Scalability

Since most companies are bound to scale at some point, their phone system should be able to do the same. Expanding a phone system that is on-premise is not easy. However, Cloud-based communications enables companies to add more features easily without overloading their IT departments with work.

There is no question that Cloud communications systems are only going to continue to grow in popularity as time goes by. Companies who are not currently using this platform for their communications will realize how much more reliable and cost-effective the Cloud can be. There is really no downside to this form of communication.

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