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Customer Service Representative Town Chemical SAP Diploma 3200

Location Singapore, Singapore
Posted 16-July-2018
Customer Service Representative ( Town/ Chemical/ SAP/ Diploma / $3200)
[Description] • Town area / One-North area
• Chemical industry
• Good benefits & bonuses
• $3000 - $3200
• 5 days work/ Office hours
• SAP knowledge

Key Duties and Responsibilities
• Processing orders ready in SAP system for packing to enable warehouse employees to pack goods on time
• Providing to forwarding agent/trucker accurate instructions and documentation for pick-up, customs clearance and shipment
• Ensuring customers are given timely and accurate information concerning shipment
• Ensuring customer orders comply with company standards (minimum order quantity for instance). This may request direct contact with customer to suggest ad hoc changes to the order
• Ensuring customer's orders are timely and accurately entered in SAP system
• Checking product availability and liaising with production, purchasing and QC depts to ensure fulfilment of the order on the customer required delivery date
• Keeping customers informed of any changes in the timing of their orders due to production or other problem
• Informing customers of any credit or account issues that are preventing acceptance or progression of an order
• Ensuring compliance with sites credit control and SHE policies

• Knowledge of SAP system and MS Office software
• 4-5 years of work experience in related field
• At least Diploma in Shipping Operations, Logistics or equivalent and above

Salary details
USD 40000.00

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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