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Junior IT Support Technician

Location Andover, Hampshire, United kingdom
Posted 21-July-2018
Job Description This role is extremely varied and the successful candidate will bechallenged on a daily basis. The successful applicant will have apassion for continuous learning, will be flexible and possess theability to multi-task as their role may span one or more areas of expertise. To be considered for this role, you will require the following skill-set: - Experience supporting systems in a Windows environment; - Understanding & working knowledge of computer networks; - Ability to deliver presentations & training; - Excellent communication skills; - Ability to work under pressure, and to deadlines. This role will report to the Head of IT. The position will involve the following areas of responsibility: -Support other members of the IT department to ensure the maintenance,testing, availability and integrity of IT infrastructure and applications. - Support in the troubleshooting, diagnosis and resolution of supportissues proactively. - Provide user training (individually or in small groups) which mayinclude creating procedural documentation, presentations and user guides. - Support in the delivery of appropriate IT systems, processes and procedures. - Perform some basic administrative duties (e.g asset management, ITpurchases etc) as required. Qualities, Experience & Knowledge **Desirable** - Previous experience of working in an IT support role. - Experience configuring and managing network components such asswitches and access points. - Experience using and administering Active Directory. - Relevant IT certifications would be beneficial (A+, Network+, Security+). **Essential** - Experience creating and delivering training. - Hard working and motivated team player. - Enthusiasm for learning and ability to pick up new skills. - Experience diagnosing and resolving complex technical errors. - Excellent communication (written and verbal) & organisational skills. - Excellent organisational skills, logical thinking and ability to prioritise. Hours, Salary & Start date - Full time, permanent position. - 20,000 - 22,000 based on experience and qualifications - Ability to commute to the head office daily is essential - Immediate start. To apply please address your application to James. Deadline for applications is 31st July 2018. Suitable candidates will be interviewed as applications arrive and theyreserve the right to withdraw this position at any time. - provided by Dice ACTIVE DIRECTORY, ASSET MANAGEMENT, WINDOWS

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