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SAP Process Support Analyst

Location Saint Paul, United States
Posted 24-August-2018
Description
Business Process Support Analyst -
To resolve systematic and process discrepancies identified which have potential to impact cycle time and customs compliance during SAP deployment

Interface with cross process teams and organizationsPolaris, Supply Chain, Transportation, and Intercompany
Lead / participate in daily discrepancy resolution meetings with 3rd Party Logistics Providers
Resolve systematic and process discrepancies identified which have potential to impact cycle time and customs compliance
Systematically resolve exceptions as needed
Interface with Trade Compliance to ensure accurate and timely customs documentation
Communicate and work with GOS and/or COMs team on incident investigation and resolution
Identify potential discrepancies proactively and work to resolve in a timely manner
Coordinate reviews with GOS team regarding IDOC failures
Initiate problem tickets for GOS when root cause solution is needed
Develop and Monitor Operational and metric based reports
Provide central support for OUS locations for critical issue identification and escalation
Develop Documentation as appropriate
Assist with questions and train SAP users as needed
Preferred - SAP experience
Minimal work direction needed, highly skilled and knowledgeable to the position and provides best practicing sharing within work group. Works with client to analyze and define the business process that needs an IT solution. Identifies and documents high-level requirements, maps future state of the solution, and ensures the system/solution meets business and user requirements. Responsibilities: Document and map business process and requirements for the future state of the IT solution. Identify and understand the end users need. Facilitate the business process redesign and documentation as needed.

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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