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AMR Network Support Technician

Location Epsom, United Kingdom
Posted 15-September-2018
Description
Role (Main Purpose):
This is a new role to provide dedicated front line support to the Billing and Revenue Management Team and to ensure the AMR (Automatic meter reading) infrastructure is fully operational at all times.You will be fully dedicated to support metering stations, data loggers and networks either company proprietary and third party, this most an onsite role.You will be kept up to date with all product development to enable you to carry out this support role effectively; full training will be provided for the existing company products. This role is expected to turn into a team leader role as we aim to double our billing connections each year.

Key Responsibilities Duties:
Network configuration checks and fault finding both on RS485, Mbus, GPRS and Ethernet networks.Routers, Ethernet switches and broadband configuration Data logger commissioning, upgrades and repairs RS485 amplifiers repairs, upgrades and replacementsMeter replacementsSite surveys for new adopted projectsSite surveys for metering and billing regulation complianceEnergy conservation surveys
Basic understanding of electronicExperience ofhardware and software installation related to AMR systemsKnowledge of block and district heatingNetworkingComputer literateNiagara AX certification

Skills / Experience:
Required Desirable
Knowledge Mbus, ModBus networksTCP/IP networking: routers, LAN, VLAN, Port forwarding, Static and dynamic IP addresses.Program configuration and fault findingsExcellent customer serviceExcellent communication skills.Fibre networks
25,000 basic + overtime available
25 days holiday
40 hour week with flexible working pattern
Private Health Care (Optional)
Pension with employer contribution
Uniform, tools, laptop, phone

 
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Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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