Role (Main Purpose): This is a new role to provide dedicated front line support to the Billing and Revenue Management Team and to ensure the AMR (Automatic meter reading) infrastructure is fully operational at all times. You will be fully dedicated to support metering stations, data loggers and networks either company proprietary and third party, this most an onsite role. You will be kept up to date with all product development to enable you to carry out this support role effectively; full training will be provided for the existing company products. This role is expected to turn into a team leader role as we aim to double our billing connections each year.
Key Responsibilities & Duties: Network configuration checks and fault finding both on RS485, Mbus, GPRS and Ethernet networks. Routers, Ethernet switches and broadband configuration Data logger commissioning, upgrades and repairs RS485 amplifiers repairs, upgrades and replacements Meter replacements Site surveys for new adopted projects Site surveys for metering and billing regulation compliance Energy conservation surveys Basic understanding of electronic Experience of hardware and software installation related to AMR systems Knowledge of block and district heating Networking Computer literate Niagara AX certification
Skills / Experience: Required Desirable Knowledge Mbus, ModBus networks TCP/IP networking: routers, LAN, VLAN, Port forwarding, Static and dynamic IP addresses. Program configuration and fault findings Excellent customer service Excellent communication skills. Fibre networks 25,000 basic + overtime available 25 days holiday 40 hour week with flexible working pattern Private Health Care (Optional) Pension with employer contribution Uniform, tools, laptop, phone