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Vice President - Technology Operations

Position Type Permanent
No. of opening(s) 1
Location Singapore
Posted 24-October-2018
Description
An exciting opportunity to run Technology Operations supporting the business in the financial sector, handling overall management of application, infrastructure services and operations. 
Skill-set Requirement
  • Degree in Computer Engineering/Science, IT or equivalent;
  • At least 8 years of working experience in managing, maintaining and running IT operations covering applications and infrastructure;
  • Strong understanding in effective service delivery and ensuring that all mission critical applications and associated infrastructure are available;
  • Familiar with effective DevOps and CD / CI;
  • Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
  • Strong team player, effective at communicating internationally and used to working closely with remote teams;
  • Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
  • Proactive and self-starter with good analytical and creative thinking.

Desirable Skills
  • ITIL Certified;
  • Agile / SCRUM / DevOps.
Job Responsibilities
  • Responsible for the running the IT Operations of the organizations covering all BAU;
  • Responsible to manage the operating budget as well as to support the procurement administrative related activities;
  • Provide technical solutions and ensure proper reviews of technical solutions to meet requirements for audits & compliance;
  • Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
  • Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLAs);
  • Review and approve change / service requests ensuring they are closed within agreed timelines;
  • Provide periodic applications and Infrastructure health status report and maintain hardware and software assets;
  • Handle and manage incident response & investigation, working with vendors and the respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLAs);
  • Continuous look at improving overall service delivery and automation to support the running of IT Operations;
  • Organise regular project meetings, review the status and provide regular status monitoring on all project activities to management.
Domain
Insurance
Role Compatibility
Architecture, Change Management, Implementations, Infrastructure/Network Management, IT Operations Management, Project Management, Security/Audit Operations, System Administration
Level Compatibility
Manager, Network Engineer, Release/Configuration Manager, Support Manager, System Administrator

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Company Details

Sciente International Pte Ltd
Sciente International Pte Ltd

 
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