The Business and Customer Platform (BCP) team within Medtronic is responsible for the development, support and maintenance of digital platform to enable growth through innovation, create differentiated customer experiences, and drive efficiencies and operational excellence. The BCP teams leverages range of technology platforms including, Enterprise Custom Web applications, Content Management Solutions, eCommerce Platform (Hybris), Sales Enablement (SFDC), and Enterprise Mobile solutions.
As part of the Global IT at Medtronic, this position forms a critical part of the Medtronic Enterprise application program team. The Medtronic Connect Digital Services platform is Medtronics next generation Digital Commerce platform that offers Online Ordering and related services such as Inventory Management and Product Trainings to our patients, customers, distributors and service providers. This platform can be personalized to meet the individual customers needs and is a critical capability that we seek to differentiate us from our competitors
A Day in the Life
Works on problems of simple-to-moderate scope through usage of standard programming concepts and principles
Works under close supervision/guidance with frequent review of objectives to be met
Is responsible for development, support, maintenance and implementation of small non-complex components of a project module
Must learn on the job towards developing technical skills and basic domain knowledge
Must acquire knowledge of Medtronic Quality tools and practices
Participate in knowledge management initiatives
Diagnosing issues using broad IT knowledge
Provide application support in both staging/test and production
Use various diagnostic tools to troubleshoot applications and environment
Experience in ASP .NET 3.5 application Support with C#
Superior troubleshooting Code Debugging skills
Excellent problem solving skills
Excellent communication skills (Both verbal and written)
Knowledge on ASP.NET Web API and RESTful API with troubleshooting skills
Basic Knowledge on service-oriented architecture (SOA):enterprise service bus
Basic Knowledge on Message Queue Technology
Couchbase: NoSQL Database
1 Years working experience in support
Trace through all application stack (Frontend, Business Logic, Integration) to isolate issues
Monitor server and application log files
Coordination with end users to help diagnose issues, including live diagnosis over the phone with screen sharing.
Coordinate with various team such as development team, infrastructure support team to resolve application issues
Follow standard operating procedures for repeatable support tasks update these procedures to provide continuous process improvements.
Experience on ASP.NET with C#
Experience on ASP.NET Web API and RESTful API with troubleshooting skills
Supporting in Business Critical- High applications
Willing to work in Shift
Experience on service-oriented architecture (SOA):enterprise service bus
Good team player with effective collaboration and prioritization skills.
Experience working with geographical Teams
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.
Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) or Master of Computer Application (MCA) from a reputed institute/university.
Employment Type :
Functional Area :
IT Software : Software Products & Services
As per Industry Standards
08th Dec 2018