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Mobile Device Specialist

Location Arlington, United States
Posted 07-January-2019



Job Number: 228158

Mobile Device Specialist



Seeking a Technology Refresh Specialist to join our team for a Mobile Device Refresh Project.


Candidate must have an Active DoD Secret clearance to start.



Back-up current iPhone device; mobile device support in a enterprise environment


Provision and deploy new iPhone device.


Provide Mobile Device support to the end user on a variety of issues.


Identify, research, and resolve technical problems for mobile device users.


Respond to telephone calls, emails and personnel requests for Refresh support; document, track and monitor problems to ensure timely resolutions.


Support creating, tracking closing, updating and resolving help desk trouble tickets. Perform domain account administration and management.


Modify/Create account changes in Active Directory, when needed


Following written guidelines and provide training to the customer on the use of the new device.



A.S. in Computer Science or related field (Degree not required if over 2 years experienced)


Required Certification: DoD 8570 IAT Level 2 certifications or higher: CCNA-Security, GICSP, GSEC, Security+ CE or SSCP

Non-Technical Skills:


Strong writing and communication skills; Organized with ability to work independently and with a team; Attention to details and suspense; Ability to train others

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position.

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