Experienced in network connectivity and have a minimum of 1 year in
Printer/copier service repair
Have a clean driving record and personal vehicle for daily use
Be able to lift a minimum of 75 lbs. to assist in loading/unloading equipment
Essential Duties and Responsibilities
Prospective candidates should have the following traits/personalities to effectively operate as a Field Service Technician:
Punctual, hardworking and have a positive attitude.
Good communication skills along with strong customer service skills.
Ability to Diagnose technical issues with imaging equipment or network configurations
Good character and able to make routine judgment calls concerning service related issues
Ability to maintain an organized tool and parts inventory
Ability to use a Tablet (Android Operating System) in order to dispatch and complete service calls
Self-motivated to excel and able to multi-task in order to be efficient
Ability to work as a team with other technicians to accomplish tasks
Company Description EGP is a wholly owned subsidiary of Kyocera Document Solutions America, Inc. a global provider of document imaging and document management systems including software applications, network-ready digital MFPs and printers. EGP is seeking an experienced General Service Manager to join our team.