A leading investment company is seeking to recruit an IT Support Officer to be part of their dynamic team. So if you have the necessary IT skills and a can-do attitude, we want to hear from you
What is expected of you?
Troubleshoot user issues using a variety of support toolsAssist users with internal and mainstream applications including Microsoft Office and QuickbooksCarry out Windows Domain Active Directory ad Google Apps for work administration tasksFollow defined processes in terms of incident logging and ticketing ensuring tasks are completed and resolved within agreed service levelsTrack issues with vendors and providers to successful completionManage system backups and data recovery operationsHandle workstation, laptop and server operating system patchingAssist with emergency support
What are you expected to bring?
Diploma or equivalent in IT related subjectsSound knowledge of Windows operating, Networking and TCP/IP, and User AdministrationBasic knowledge of Linux server administration, VMware vCentre management and Citrix XenAppExcellent verbal and written communication skills in EnglishFlexible in providing occasional on-call out of hours support
Whats in it for you?
Competitive remuneration packageDynamic working environmentDevelopment opportunities